
Help Desk Specialist
4 hours ago
The Service Desk Analyst role entails logging, tracking, and resolving IT issues across various channels.
This position involves maintaining warranty call trackers, ensuring service level agreement compliance, and generating management reports including daily open calls, summary reports, and customer satisfaction ratings.
The analyst will coordinate with vendors for hardware quotations, process purchase orders, and track invoice submissions for timely payments.
Additionally, they will monitor the performance of engineers across all locations, evaluate AMC partners' service, and prepare minutes of meetings to ensure smooth operations.
Key areas of focus include:
- Service Desk and IT Support
- Data Management and Reporting
- Procurement and Vendor Coordination
- Vendor and Team Performance Monitoring
To be successful in this role, candidates should possess a minimum of 2 years of experience in a similar capacity and exhibit excellent communication and problem-solving skills.
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Help Desk Support Specialist
1 day ago
Agra, Uttar Pradesh, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000Job Role OverviewThis position involves supporting clients across various communication channels, ensuring timely and effective resolutions to their queries.The role demands a high level of customer satisfaction, with a minimum quality standard of 90% in every case.Support specialists will be required to diagnose and resolve complex issues using established...
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Help Desk Specialist
3 days ago
Agra, Uttar Pradesh, India beBeeExpert Full time ₹ 9,00,000 - ₹ 12,00,000Technical Support RoleWe are seeking a skilled and dedicated Technical Support Engineer to join our team.About the JobThis role involves providing exceptional technical support to clients, ensuring their issues are resolved efficiently. The successful candidate will be responsible for troubleshooting complex issues, diagnosing problems with standard...
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Help Desk Representative
2 days ago
Agra, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 25,00,000 - ₹ 60,00,000About this RoleWe're looking for a Customer Support Specialist to join our team. This is an exciting opportunity for someone who enjoys helping others and providing exceptional customer service.The RoleThis role involves being the first point of contact for customers booking experiences across multiple cities. You'll need to be able to communicate...
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Help Desk Specialist
24 hours ago
Agra, Uttar Pradesh, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000As a Technical Support Specialist, you will be the primary point of contact for customers on support issues and product queries.The role requires troubleshooting technical problems, collaborating with internal teams, and communicating effectively to deliver resolution for customers.You will work closely with software developers and other technical members...
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Senior Help Desk Specialist
22 hours ago
Agra, Uttar Pradesh, India beBeeTroubleshooting Full time ₹ 9,00,000 - ₹ 12,00,000Job DescriptionTechnical Support & Troubleshooting SpecialistWe are seeking a skilled Technical Support & Troubleshooting Specialist to join our team. As a key member of our IT support team, you will provide L2 support for Windows and Mac platforms across multiple clients and client-site locations.Key Responsibilities:Techincal Support:Provide technical...
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L1 Service Desk Specialist
1 week ago
Agra, Uttar Pradesh, India beBeeCustomer Full time US$ 60,000 - US$ 90,000We are seeking a proactive and detail-oriented L1 Service Desk Specialist to serve as the first point of contact for IT support requests. The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service.Job Description:The successful L1 Service Desk Specialist will be responsible...
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Help Desk Specialist
2 weeks ago
Agra, Uttar Pradesh, India beBeeClientSupport Full time ₹ 8,00,000 - ₹ 12,00,000About the RoleWe are seeking a dynamic and career-driven individual to join our fast-growing organization as a Client Support Executive.This is an excellent opportunity to work in a collaborative, client-focused environment and enhance your professional skill set.As a Client Support Executive, you will play a crucial role in delivering outstanding client...
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Help Desk Specialist
7 days ago
Agra, Uttar Pradesh, India beBeeSupport Full time ₹ 1,80,000 - ₹ 2,28,000Customer Service Job OverviewWe are seeking a skilled professional to provide top-quality support to customers over inbound calls.This is a challenging yet rewarding role that offers genuine career growth opportunities in a supportive and dynamic environment.You will have the opportunity to work with a diverse range of customers, resolving their queries and...
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Help Desk Specialist
3 days ago
Agra, Uttar Pradesh, India beBeeCustomer Full time ₹ 25,00,000 - ₹ 40,00,000Job DescriptionA role that requires strong interpersonal skills to deliver exceptional customer support and ensure customer satisfaction. This position involves addressing customer inquiries, resolving issues, and maintaining positive relationships.Key ResponsibilitiesRespond to customer inquiries in a timely and professional mannerResolve customer...
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Help Desk Specialist
24 hours ago
Agra, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 3,00,000 - ₹ 6,00,000Customer Service RepresentativeWe are seeking an English customer support professional to handle voice and non-voice interactions. This role requires strong communication skills, patience, and problem-solving abilities.Key Responsibilities:Customer Support:Respond to inbound customer calls in a professional and friendly manner, addressing inquiries,...