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Help Desk Services Representative

1 week ago

Bengaluru, Karnataka, India NTT DATA North America Full time
About NTT DATA North America

NTT DATA North America is a leading provider of digital and AI infrastructure services. We help clients navigate the complexities of the digital world and achieve their goals through innovative solutions.

We are seeking a skilled Helpdesk Associate - ITIL to join our team in Bengaluru, India.

In this role, you will be responsible for:

  • Providing top-notch IT service desk support to end-users.
  • Collaborating with internal teams to resolve technical issues.
  • Developing and maintaining knowledge of IT systems and applications.
Qualifications
  • Bachelor's degree in Computer Science or related field.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Knowledge of ITIL concepts and processes.