Voice of Customer Specialist

Customer Service Specialist PositionThe role involves handling customer inquiries and resolving issues via voice calls in a fast-paced environment.Responsibilities:Provide timely and professional responses to customer inquiries.Make product recommendations and offer support as needed.Work collaboratively with the team to achieve sales targets and enhance...

Role OverviewWe are seeking a highly skilled Unified Voice and Firewall Engineer to bridge the gap between enterprise voice collaboration systems and network firewall security.Administer and support Cisco Unified Communications Manager, Webex Calling, and Webex Contact Center.Manage voice recording platforms and oversee certificate lifecycle...

About the Position:We are seeking an experienced Voice Process Associate to support US-based clients. The ideal candidate should have excellent English communication skills, experience in international voice processes, and professionalism.Key Responsibilities:Handle inbound and outbound customer calls from US clients.Resolve product, service, billing, or...

Job SummaryWe are seeking a talented Voice Process Associate to support our US-based clients.The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with professionalism.

Job Title: Artificial Intelligence SpecialistA seasoned AI professional with hands-on experience in developing and optimizing voice models is required.The ideal candidate will be responsible for designing, building, and fine-tuning deep learning models for voice synthesis, voice cloning, speech recognition, and/or voice transformation.

Data Collector JobWe are seeking reliable individuals to participate in a voice recording project. This is a flexible, remote opportunity that you can complete whenever you're able.Job Description:Record short phrases with names in different environments using our iOS app. The task involves recording each phrase three times per distance per...

Operations Manager Job DescriptionThis role is responsible for overseeing the day-to-day operations of a voice process, encompassing inbound, outbound, tele-sales, and customer support.Main Responsibilities:Manage Day-to-Day Operations: Direct team members to achieve performance goals & service level agreements (SLAs).Monitor Quality and Productivity: Ensure...

We are seeking a skilled professional to handle customer queries and issues via phone, providing accurate and timely information on products and services.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely and professional mannerProvide accurate and up-to-date product and service informationTroubleshoot and resolve technical...

Job Title: Customer Engagement SpecialistWe are seeking a proactive customer engagement specialist to manage customer interactions, encourage subscription purchases and resolve outstanding overages. This role involves contacting customers whose trials have expired, facilitating purchases, processing orders and addressing account issues.This position requires...

Customer Experience SpecialistWe specialize in crafting personalized vacations for couples.In this role, you will optimize the effectiveness and quality of customer interactions conducted by our sales representatives.Key ResponsibilitiesEnsure high-quality customer interactionsAnalyze customer feedback to improve performanceRequired SkillsStrong analytical...