Enterprise-Grade Application Support Specialist

1 week ago

Kolkata, West Bengal, India beBeeDatabase Full time ₹ 16,00,000 - ₹ 24,00,000
Job Description:

This is a full-time role that requires relocation to ensure seamless business operations. We are seeking a skilled and proactive Appian and Database Support Analyst to guarantee the smooth functioning, maintenance, and enhancement of our enterprise-grade applications.

The ideal candidate will possess deep technical expertise combined with strong problem-solving and user communication skills. They will be responsible for supporting the application lifecycle, managing upgrades, ensuring service level agreements are met, and acting as a bridge between business users and technical teams.

Key Responsibilities:

  • Ensure business continuity of Appian applications and related databases (SQL Server).
  • L1 Support - Monitor systems, handle routine issues, job failures, perform first-level triage
  • L2 Support - Detailed troubleshooting, bug identification, environment support, workflow fixes
  • L3 Support - Deep-dive technical analysis, architecture-level guidance, complex integrations
  • Manage and support application deployments, version upgrades, and infrastructure components.
  • Provide production support, resolve issues, and meet defined SLAs.
  • Collaborate with stakeholders for requirement gathering and ensure alignment with business goals.
  • Conduct workflow design and optimization using Appian BPM.
  • Troubleshoot and support templates and integrations.
  • Support integration components using APIGEE and Oracle Integration Cloud (OIC).
  • Analyze data and provide resolution to business queries on data.
  • Work closely with microservices architecture, understand DevOps pipelines.
  • Maintain traceability and transparency through tools like JIRA
  • Collaborate with application owners and IT teams to identify enhancements or fixes.
  • Communicate with business users to understand issues and deliver support effectively.

Required Skills and Qualifications:

Technical Expertise Required:

  • Appian BPM: Design, development, and support
  • SQL Server database management and support
  • Core and Advanced Java
  • JIRA
  • Data Analysis
  • Experience in banking domain is a strong advantage

Soft Skills:

  • Strong problem-solving skills and analytical mindset
  • Excellent verbal and written communication
  • Ability to work under pressure and manage multiple priorities

  • Enterprise Grade GenAI Solutions Specialist

    2 weeks ago

    Kolkata, West Bengal, India beBeeDeveloper Full time ₹ 15,00,000 - ₹ 25,00,000

    GenAI Developer PositionWe are seeking a seasoned GenAI developer with expertise in designing and implementing end-to-end applications.Strong working knowledge of Agentic AI frameworks, including experience in LangGraph, CrewAI, and Proven expertise in GenAI technologies such as Python, LangChain, and OpenAI APIsAzure Document Intelligence (ADI) and Azure...

  • Enterprise Data Support Specialist

    2 weeks ago

    Kolkata, West Bengal, India beBeeData Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Title: Enterprise Data Support SpecialistThis role requires a highly skilled and experienced individual to provide top-notch support for enterprise-grade data storage solutions. The successful candidate will be responsible for delivering exceptional technical support, troubleshooting, and problem resolution services to clients.Key...

  • Senior Enterprise Applications Developer

    6 days ago

    Kolkata, West Bengal, India beBeeEnterprise Full time ₹ 20,00,000 - ₹ 25,00,000

    Enterprise Apps Specialist PositionWe are seeking an experienced Enterprise Apps Specialist to join our team.Job DescriptionThis position involves supporting and implementing enterprise-level applications, utilizing strong technical skills and analytical abilities to drive business success.Required Skills and QualificationsMinimum 7+ years of experience with...

  • Senior Enterprise Applications Specialist

    2 weeks ago

    Kolkata, West Bengal, India beBeeIntegration Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Key Role in Enterprise Applications ManagementA pivotal managerial position involves assisting in the development, implementation, and maintenance of enterprise applications. The successful candidate will drive technical solutions that align with business objectives.Key Responsibilities:Lead and manage the enterprise applications team.Support the development...

  • Enterprise Resiliency Specialist

    1 week ago

    Kolkata, West Bengal, India beBeeTester Full time ₹ 18,00,000 - ₹ 22,00,000

    Job OpportunityResiliency TesterThe Resiliency Tester will design and implement resiliency-focused testing strategies for enterprise-grade applications and infrastructure.

  • Enterprise Grade WordPress Solutions Specialist

    1 week ago

    Kolkata, West Bengal, India beBeeWordPress Full time ₹ 18,00,000 - ₹ 22,00,000

    Senior WordPress EngineerWe are seeking an experienced senior WordPress engineer to lead the design, development and delivery of enterprise-grade solutions. While WordPress expertise is key, experience with headless CMS platforms is a plus.Key Responsibilities:Lead and manage end-to-end WordPress projects ensuring high-quality, scalable and secure...

  • Enterprise Middleware Support Specialist

    2 weeks ago

    Kolkata, West Bengal, India beBeeMiddleware Full time ₹ 9,00,000 - ₹ 12,00,000

    Job SummaryWe are seeking a highly skilled Enterprise Middleware Support Specialist to ensure the smooth operation and security of our middleware applications.Main Responsibilities:Patching and hot fixing middleware componentsManaging SSL certificates and log filesCoordinating with OEM teams for application monitoring and maintenanceImplementing resource...

  • Enterprise DevOps Specialist

    2 weeks ago

    Kolkata, West Bengal, India beBeeInfrastructure Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Senior Platform EngineerWe are seeking a highly skilled Senior Platform Engineer to design, implement and manage our SCM suite and DevOps platform. The ideal candidate will combine deep expertise in CI/CD pipelines, infrastructure automation, security and identity management with strong architecture and leadership skills.This role requires the ability to...

  • Java Application Support Professional

    2 weeks ago

    Kolkata, West Bengal, India beBeeSpecialist Full time ₹ 18,00,000 - ₹ 22,00,000

    Job Opening for Java Application Support SpecialistWe are seeking an experienced professional to provide Level 2/3 application support for Java-based enterprise applications.Provide technical assistance and troubleshooting services for Java-based applications.Perform root cause analysis, issue resolution, and incident management.Monitor application...

  • Enterprise Application Security Specialist

    2 weeks ago

    Kolkata, West Bengal, India beBeeSecurity Full time ₹ 50,00,000 - ₹ 1,00,00,000

    Application Security ExpertWe are seeking an experienced Application Security Expert to join our team. As a Solutions Consultant, you will serve as the pre-sales technical expert supporting our application security portfolio.Key Responsibilities:Conduct technical discovery sessions and product demonstrations for our customers.Prepare responses for technical...