Customer Service Representative

2 weeks ago


Faridabad, Haryana, India IGT Solutions Full time
Company Overview
Greetings from IGT Solutions, a renowned provider of exceptional services in the customer success space. We are dedicated to delivering top-notch solutions that exceed our clients' expectations.

Salary: ₹12-16 Lacs per annum, depending on experience and qualifications.

Job Description
We are seeking highly motivated and customer-centric individuals to join our team as Customer Success Associates. In this role, you will be responsible for handling inbound calls, providing excellent customer care support, and resolving queries related to airlines. If you have a passion for delivering outstanding service and a knack for problem-solving, we'd love to hear from you

Required Skills and Qualifications
To succeed in this role, you should possess:
  1. A bachelor's degree in any field or equivalent experience.
  2. Excellent communication and interpersonal skills.
  3. A strong ability to multitask and work under pressure.
  4. Basic computer knowledge and proficiency in software applications.

Benefits
We offer an attractive compensation package, including:
  1. 24/7 shifts with regular breaks and time off.
  2. A competitive incentive structure that rewards performance.
  3. A relaxed 6-day working schedule with opportunities for growth.
  4. Convenient one-way cab facility during odd hours.

Others
We conduct walk-in interviews every Monday to Friday. Please mention 'Jaisika/Nimisha' when applying. Role Category: Customer Success. Employment Type: Full-time, Permanent. Education: Any Graduate and Undergraduate.

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