Customer Service Representative for Banking Operations

2 weeks ago


Faridabad, Haryana, India IGT Solutions Full time

At IGT Solutions, we are seeking a skilled Credit Card Specialist to join our team. This is an exciting opportunity for individuals who possess excellent communication and interpersonal skills.

About the Role

This position involves providing top-notch customer service by handling credit card issues and maintaining strong relationships with clients. The ideal candidate will have experience in BFSI (Banking) and be able to effectively upsell credit card services.

Key Responsibilities
  • Handle customer calls and resolve issues efficiently
  • Ensure high levels of customer satisfaction through effective communication and problem-solving skills
  • Upsell credit card services to existing clients
Requirements

To be successful in this role, you will need:

  • Bachelor's degree required; 0-1 year of professional working experience preferred
  • Strong communication and interpersonal skills
  • Day shift available for female candidates
  • BFSI experience or calling experience highly appreciated
About Us

IGT Solutions is a leading company in the banking industry, and we offer a dynamic work environment that fosters growth and development. As a member of our team, you will have opportunities to learn and advance your career.

How to Apply

We invite interested candidates to share their resumes with us via email. You can also walk-in directly to our office during business hours. We look forward to hearing from you.



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