Team Leader

24 hours ago

Noida, Uttar Pradesh, India beBeeManager Full time ₹ 9,00,000 - ₹ 12,00,000

Job Overview:

The successful candidate will be responsible for managing a team to ensure quality and productivity targets are met.

Key Responsibilities:

  • Manage team members to achieve quality and productivity targets
  • Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements
  • Provide coaching and feedback to team members to enable them to improve their performance
  • Assist new hires to ensure they are productive on the floor in the shortest possible time frame
  • Provide inputs on process and system to team members
  • Client Interaction at the level of Supervisors
  • Ensure compliance with internal policies and procedures, external regulations and information security standards
  • Collect and provide data required for various audits
  • Effectively manage queue and balancing of work load
  • Handle escalations

Requirements:

  • Preferred knowledge of the UK insurance industry in Claims
  • Understanding of Claims Lifecycle (Bureau and Non-Bureau)
  • Strong communication and interpersonal skills
  • Able to work in a fast-paced environment

What We Offer:

  • Opportunity to work with a dynamic team
  • Professional development and growth opportunities
  • A challenging and rewarding work environment

Additional Information:

As a seasoned professional, you will have a proven track record of successfully managing teams and driving business results. You will be able to communicate effectively with colleagues, clients and stakeholders at all levels.

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