Team Leader

3 weeks ago


Noida, Uttar Pradesh, India HireWave Full time
Job Description

Hiring: Team Leader Property & Casualty / Mortgage / Underwriting

Location: Noida, Sector 2

Open Positions: 15

Salary: 78 LPA

Experience: Minimum 1 year as a Team Leader (must be on papers) or SME

How to Apply:

Email: [Confidential Information]

Call: 8271273330

Role Overview:

We are looking for experienced Team Leaders to manage teams in Property & Casualty Insurance, Mortgage, Underwriting, or other complex international BPO/KPO processes.

Key Responsibilities:

- Lead and manage a team handling complex insurance or international processes
- Drive team performance through coaching, monitoring, and structured reviews
- Ensure process compliance, quality, and client satisfaction
- Handle escalations, prepare reports, and drive process improvements

Requirements:

- Minimum 2 years proven experience as a Team Leader (on paper)
- Prior experience in P&C insurance or complex international processes
- Strong leadership and people management skills
- Excellent communication and stakeholder management
- Proven track record in process improvement and performance management

Preferred Background:

- Property & Casualty Insurance
- BPO/KPO Voice or Non-Voice (International)
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