Building Relationships Expert

3 days ago

Bareilly, Uttar Pradesh, India beBeeRelationship Full time ₹ 2,50,000 - ₹ 3,50,000

Job Title: Relationship Building Professional

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Our organization is looking for an experienced and highly skilled Relationship Building Professional to join our team. As a key member of our team, you will be responsible for developing and maintaining strong relationships with clients.

\Key Responsibilities:\
  • \
  • Engage with clients through various communication channels, including phone calls, messages, emails, and social media DMs, providing prompt and accurate responses.\
  • Provide clear and concise information about our health transformation programs.\
  • Guide new clients through the enrolment and re-enrolment process while coordinating with internal teams for smooth onboarding.\
  • Maintain, manage, and update client data using our CRM tools and systems.\
  • Support clients with after-enrolment needs, escalate concerns when needed, and ensure timely resolution.\
  • Coordinate with internal teams to keep clients updated on any unforeseen delays or process changes.\
  • Assist in community engagement and promotional initiatives as required.\
  • Conduct data analysis and feedback collection to improve client experience and retention.\
  • Meet monthly client conversion targets and contribute to overall business growth.\
  • Develop and maintain knowledge of industry trends, best practices, and emerging technologies to enhance relationship building skills.\
  • Stay up-to-date with organizational policies, procedures, and goals to provide exceptional service to clients.\
  • Collaborate with internal teams to identify opportunities for process improvements and implement changes that benefit clients.\
  • Identify and address potential risks and issues related to client relationships, escalating concerns to management when necessary.\
  • Participate in training and development activities to enhance professional skills and knowledge.\
  • Perform other duties as assigned by management.\
  • Meet performance metrics and achieve set goals, adhering to organizational standards and expectations.\
  • Develop and maintain positive working relationships with colleagues, vendors, and external partners.\
  • Actively seek opportunities to improve services and processes, ensuring seamless delivery to clients.\
  • Contribute to a positive work environment by demonstrating excellent teamwork, adaptability, and professionalism.\

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