Human Resources Operations Manager

2 days ago


Kottayam, Kerala, India beBeePerformance Full time ₹ 9,00,000 - ₹ 12,00,000
Job Description

We are seeking an experienced HR Business Partner to join our team. The successful candidate will be responsible for driving people strategies, enhancing employee experience, and building a culture of performance and engagement across our BPO teams.

The HRBP will work closely with business leaders to align HR initiatives with business goals, manage end-to-end employee lifecycle, and identify skill gaps. They will also collaborate with the central HR team on policy implementation and HR process improvements.

  • Strategic Partnership: Align HR initiatives with business goals and drive people strategies.
  • Employee Lifecycle Management: Manage end-to-end employee lifecycle, including onboarding, performance management, engagement, and retention.
  • Workforce Challenges: Manage high-volume workforce challenges such as attrition, absenteeism, shift adherence, and productivity.
  • Employee Relations: Handle employee relations, grievance redressal, and conflict resolution with fairness and empathy.
  • Skill Development: Identify skill gaps and partner with business teams to drive capability-building initiatives.
  • HR Analytics: Work on HR analytics – tracking and analyzing key HR metrics like attrition, engagement scores, and productivity trends.


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