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Customer Support Professional
2 weeks ago
We are seeking a Customer Support Professional to handle customer inquiries, provide support and ensure customer satisfaction.
Key Responsibilities:- Responding to customer questions via phone, email, chat and SMS
- Resolving issues efficiently
- Maintaining accurate records of customer interactions
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving abilities and attention to detail
- Familiarity with CRM software and other customer service tools is a plus
- Bachelor's degree in a relevant field is preferred
- Opportunity to work in a dynamic environment
- Chance to develop customer service skills and experience
- Customer Service Representative will be responsible for handling customer inquiries, providing support and ensuring customer satisfaction
- Responsibilities may include responding to customer questions, resolving issues and maintaining accurate records of customer interactions