Program Manager, WW FBA
1 week ago
Amazon is seeking a highly skilled Program Manager to join our Amazon Warehousing and Distribution (AWD) team. As a Program Manager, you will be responsible for handling escalation issues that come directly from executives and responding to them. You will lead as a voice of the sellers for internal teams to ensure the right bar for seller experience and root cause fixes are in place to avoid similar issues for our sellers.
Key Responsibilities
- Establishes SOP's which promote the adoption of appropriate solutions and sustainability of desired results in complex operational environments and large scale launches.
- Work with product managers and leaders to ensure that strategies scale, and make smart trade-offs. Identify gaps between teams, processes and plans, and demonstrate good judgment in how and when to escalate.
- Work as a point of contact on escalation cases for Band A/Premium sellers for faster resolution to: a) own the investigations and analysis to identify the root-causes, b) resolution to case, c) driving preventative solution identification by working with cross-functional business owners in local or global, and d) Monitor and track the progress of preventative solutions till closure through continuous follow-up with owner team's progress.
- Manage seller contacts and communications during site level constraints which results in capping auto/manual replenishments.
- Support during end of year season peak by coordinating with FBA Science to plan and execute automated replenishments using the backend ops tool to pull forward the replenishments of sellers who enroll in the promotion.
- Proactively reach out to sellers who have 1) low inventory levels (
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Program Manager, WW FBA
6 hours ago
Bengaluru, Karnataka, India ADCI - Karnataka Full timeAbout the Role:We are seeking an experienced Program Manager, WW FBA to join our team at ADCI - Karnataka. As a Program Manager, you will be responsible for handling escalation issues that come directly from executives for AWD and responding to them. This role requires a detail-driven individual who can create processes from scratch, has good problem-solving...
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Program Manager, WW FBA Role
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Bengaluru, Karnataka, India ADCI - Karnataka Full timeJob SummaryWe are seeking a skilled Program Manager to join our team at ADCI - Karnataka. As a Program Manager, WW FBA, you will play a critical role in managing escalation issues that come directly from executives for AWD and responding to them. This involves setting standards and inspecting for the development of clear and concise root-cause analysis,...
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Program Manager, WW FBA
6 days ago
Bengaluru, Karnataka, India ADCI - Karnataka Full timeAbout the RoleWe are seeking a highly skilled Program Manager to join our Amazon Warehousing and Distribution (AWD) team. As a Program Manager, you will be responsible for handling escalation issues that come directly from executives and responding to them. This role requires a detail-driven individual who can create processes from scratch, has good...
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Program Manager, WW FBA
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Bengaluru, Karnataka, India ADCI - Karnataka Full timeAbout the RoleWe are seeking a highly skilled Program Manager to join our Amazon Warehousing and Distribution (AWD) team. As a Program Manager, you will be responsible for handling escalation issues that come directly from executives and responding to them in a timely and effective manner.Key ResponsibilitiesEstablish and maintain standards for root-cause...
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Program Manager, WW FBA
2 weeks ago
Bengaluru, Karnataka, India ADCI - Karnataka Full timeAbout the RoleWe are seeking a highly skilled Program Manager to join our team at ADCI - Karnataka. As a Program Manager, you will be responsible for handling escalation issues that come directly from executives and responding to them. You will work closely with cross-functional teams to ensure seamless execution and process excellence.Key...
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