Expert Client Advocate

2 days ago


Bengaluru, Karnataka, India beBeeTechnicalClientSuccess Full time ₹ 80,00,000 - ₹ 1,50,00,000
Job Description

The Technical Client Success Associate will be responsible for delivering end-to-end client engagement across the entire customer lifecycle.

Key Responsibilities:
  • Lead discovery sessions with clients to identify their needs and develop tailored solutions.
  • Collaborate with internal teams to ensure seamless onboarding, training, and implementation of products and services.
  • Translate client use cases into product configurations, feasibility analyses, and value assessments.
  • Present high-quality solutions and results to senior stakeholders through presentations and reports.
  • Troubleshoot data and portal issues, serving as a liaison between clients and product/engineering teams.
Requirements
  • Minimum 3 years of experience in client-facing roles across consulting, analytics, or SaaS delivery.
  • Experience working with management consulting firms, private equity, or venture capital clients is preferred.
  • Business acumen and a consultative approach are essential, along with excellent communication skills in English.
  • Proficiency in Excel modeling, SQL, databases (e.g., Snowflake), BI tools (e.g., Power BI), and ticketing systems (e.g., Zendesk) is required.
  • Experience with Python for basic data analysis is a plus.
Ideal Candidate

A structured thinker with a consulting mindset and a passion for product development. A self-starter who thrives in fast-paced start-up environments and can operate independently while influencing cross-functional teams.



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