Client Experience Advocate

23 hours ago

Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000

Customer Service Specialist Role:

The ideal candidate will be a customer advocate within the team, responsible for addressing complex issues efficiently while managing customer expectations.

Key responsibilities include responding to and resolving customer queries through various communication channels, increasing customer satisfaction, and building loyalty through personalized support.

  • Support leadership in improving service levels provided to customers
  • Celebrate successes and learn from failures to enhance processes

Essential Skills:

  • Strong problem-solving skills
  • Effective communication and articulation of customer issues and solutions
  • Customer-focused with attention to detail

What We Offer:

  • Opportunity to develop your career
  • A collaborative work environment
  • Competitive salary and benefits package

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