Chief Client Advocate

2 days ago

Bengaluru, Karnataka, India beBeeAccount Full time ₹ 6,00,000 - ₹ 12,00,000
Job Description

Our company is seeking a Senior Account Manager to lead our client-facing efforts and ensure their satisfaction with our products and services.

The ideal candidate should have at least 3 years of experience in a client-facing role, possess excellent communication and interpersonal skills, and be able to build strong relationships with clients.

  • As the primary point of contact for clients, you will provide timely and professional responses to their inquiries and concerns.
  • You will build and maintain strong relationships with clients to ensure their satisfaction with our products and services.
  • Collaborating with internal teams, you will ensure the timely delivery of projects and address client issues and concerns.
  • You will monitor and analyze client feedback to identify areas for improvement and growth.
  • Assisting in the preparation of client reports and presentations, you will also stay up-to-date with industry trends and best practices in client servicing and account management.
Required Skills & Qualifications

To be successful in this role, you will need:

  • A Bachelor's degree in Business, Marketing, Communications, or a related field.
  • At least 3 years of experience in a client-facing role, preferably in a marketing or advertising agency.
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients.
  • Strong problem-solving and analytical skills, with the ability to identify and address client issues and concerns.
  • Proven ability to manage multiple projects and priorities in a fast-paced environment.
  • Proficiency in Microsoft Office including but not limited to Excel & PowerPoint.
  • Knowledge of digital marketing, social media, and online advertising is a plus.
Benefits

Joining our team will give you the opportunity to play a pivotal role in bringing brand visions to life. You will have the chance to develop your skills and expertise while contributing to the success of our organization.

Others

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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