Optimizing Operational Efficiency

7 days ago

Cuddapah, Andhra Pradesh, India beBeeOperations Full time ₹ 12,00,000 - ₹ 18,00,000
Operations Director

This role involves managing key tasks, shaping the company's direction and optimizing operations. The successful candidate will be responsible for leading high-priority initiatives, coordinating with internal teams, drivers, fleet owners and stakeholders.

  • Manage complaints and escalations, track vehicles and connect with various stakeholders.
  • Coordinate daily MIS reports, handle customer queries and provide solutions.
  • De-escalate issues, refer unresolved grievances to the Operations Manager and follow up on customer requests.
Essential Skills:
  • Customer communication and problem-solving skills.
  • Good interpersonal skills, verbal communication and basic written communication.
  • Familiarity with Excel and mobile/desktop applications.
  • Knowledge of the transportation industry and regional languages.
Benefits:

The ideal candidate will have strong leadership skills, excellent decision-making abilities and a proven track record of success in a similar role. A degree in business administration or a related field is desirable but not essential.

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