Learning and Development Specialist

4 weeks ago


Mumbai, Maharashtra, India Accor Full time

Join our team of innovators at Accor, a world-leading hospitality group, and take on the role of Learning and Development Executive. As a key member of our organization, you will be responsible for creating engaging and interactive learning content, facilitating training sessions, and monitoring training effectiveness.

Key Responsibilities:
  • Collaborate with department heads and L&D managers to identify training needs based on organizational goals and employee performance evaluations.
  • Conduct surveys, interviews, and assessments to gather data on skills gaps and learning preferences.
  • Create engaging and interactive learning content using a variety of media and instructional techniques.
  • Facilitate training sessions, workshops, and seminars.
  • Monitor and evaluate training effectiveness through participant feedback, assessments, and performance metrics.
  • Stay updated on e-learning trends and tools to enhance training delivery and accessibility.
  • Work collaboratively with internal stakeholders, subject matter experts, and external training providers to deliver comprehensive learning solutions.
  • Communicate regularly with management to provide updates on training activities, outcomes, and recommendations for improvement.
  • Maintain database and records of history, attendance, and training reports.
Requirements:
  • Bachelor's degree in Hospitality, Human Resources, Education, Organizational Development, or a related field.
  • Proven experience in learning and development, training coordination, or related roles.
  • Strong understanding of instructional design principles and adult learning theories.
  • Proficiency in learning management systems (LMS) and e-learning authoring tools.
  • Excellent communication, presentation, and facilitation skills.
  • Ability to analyze data, identify trends, and make data-driven decisions.
  • Strong project management skills with the ability to manage multiple initiatives simultaneously.
About Accor:

Accor is a world-leading hospitality group with over 5,400 properties in more than 110 countries. We are committed to diversity and inclusion, and our ambition is to attract, recruit, and promote diverse talent. Join our team and be part of a dynamic and innovative organization that values excellence and customer satisfaction.



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