Learning Systems Specialist

3 weeks ago


Mumbai, Maharashtra, India General Mills Full time

About the Role

We are seeking a skilled Learning Systems Specialist to join our team at General Mills. As a Learning Systems Specialist, you will be responsible for administering and maintaining our learning platforms, ensuring seamless user experiences and efficient learning processes.

Key Responsibilities

  • Manage access requests and permissions for learning platforms.
  • Generate, extract, and schedule reports for learning systems.
  • Load data scripts, evaluation templates, and communication templates in the system.
  • Provide training to admins on tools such as Gnowbe, EasyGenerator, Axonify, and MentorCliq.
  • Troubleshoot system inquiries and incident tickets, and consult with HR Direct/HRIS/External Support/Consultants/vendor to provide timely resolution.

Requirements

  • 4-5 years of managing Learning & Development technical support experience.
  • Experience with various L&D tools, including Gnowbe, Axonify, EasyGenerator, and MentorCliq.
  • Strong technical understanding of Learning systems and troubleshooting expertise.
  • Ability to quickly learn new processes and systems, and possess strong communication and organization skills.

About General Mills

We exist to make food the world loves. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives, and reimagine new possibilities, every day. We look for people who want to bring their best – bold thinkers with big hearts who challenge one another and grow together.



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