
Executive Director, Digital Learning
2 days ago
Job Title: Executive Director, Digital Learning
About the Role:
The Senior Vice President, Training will lead the organization's strategic vision and execution of comprehensive, digitally driven training programs. This role requires a visionary leader to drive digital transformation within the training function, enabling the organization to thrive in a rapidly evolving business landscape.
Key Responsibilities:
- Digital Transformation: Develop, implement, and manage a holistic digital learning strategy aligned with the organization's overarching business and digital transformation goals.
- Strategic Leadership: Champion the adoption and integration of digital learning technologies (e.g., LMS, learning experience platforms, AI-driven learning tools) across the organization.
- Program Design: Conduct comprehensive needs assessments to identify current and future digital skill gaps across the workforce. Design and oversee the development of innovative, scalable digital learning content and programs, including simulations, virtual reality, microlearning, and blended learning models.
- Technology Management & Innovation: Evaluate, select, and manage digital learning platforms and technologies to ensure they meet organizational needs. Stay abreast of emerging trends and best practices in digital learning and workplace technology to drive continuous innovation in the Training function. Oversee the creation of a robust digital learning infrastructure, including onboarding programs for new hires.
- Process Training: Design an effective training strategy and facilitate the planning and delivery of programs and strategies. Ensure all training programs align with business objectives and operational requirements.
Required Skills and Qualifications:
- Proven Experience: Proven experience in developing and implementing large-scale digital learning strategies.
- Deep Understanding: Deep understanding of current and emerging technologies and platforms.
- Exceptional Strategic Thinking: Exceptional strategic thinking, leadership, and change management skills.
- Strong Analytical Skills: Strong analytical skills and experience with data-driven decision-making to measure effectiveness.
- Excellent Communication: Excellent communication and interpersonal skills.
- Qualification: Graduate/Post-Graduate in Management/Business.
- Experience: 15-20 years of experience in a BPO company and a minimum of 5 years of experience managing digital transformation for the Training function.
Benefits: This role offers a competitive salary and benefits package, as well as opportunities for career growth and professional development.
Others: The ideal candidate will possess a strong passion for digital learning and a proven track record of driving innovation and improvement in training functions.
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