
Expert Technical Solutions Specialist
2 days ago
Job Role
Connecting-2-work is seeking a highly skilled Software Support Engineer to provide technical assistance and support for software implementation, function, and upgrades.
Key Responsibilities:
- Serve as the primary point of contact for technical issues related to software implementation, function, and upgrades.
- Resolve customer complaints or problems and create product problem reports and troubleshooting documents for each issue.
Required Skills and Qualifications:
- Basic knowledge of TCP/IP networking, including switching, VLANs, and routing.
- Installation and configuration of MSSQL databases.
- Familiarity with basic SQL language.
- Understanding of IIS and web application deployment.
- Basic knowledge of Linux and Windows server management.
- Basic understanding of VOIP and telephony services.
Benefits:
- Opportunity to work with a dynamic team at connecting-2-work has been replaced by the chance to develop skills and expertise in software support engineering.
- The ideal candidate should be available to work night shifts and have a strong commitment to delivering high-quality results.
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