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Account Health Support Specialist
1 month ago
As an Account Health Support Specialist at Amazon Dev Center India - Hyderabad, you will play a critical role in providing timely and accurate operational support to Sellers on the Amazon platform. Your primary interface will be between Amazon and our business partners, ensuring world-class support and innovative solutions to help our partners better serve their customers.
Key Responsibilities:
- Investigate and eliminate online ecommerce risk
- Provide process improvements and develop internal documentation
- Contribute to a team environment and adhere to service level agreements
- Work under limited supervision and make excellent judgments to plan and accomplish goals
Requirements:
- B.A/M.A in Arabic from a recognized university
- Strong investigation skills and ability to provide viable solutions
- Flexibility to work various shifts, including weekends and alternative start-end times
- Experience with Microsoft Office and excellent communication skills
Preferred Qualifications:
- Interpersonal skills and ability to communicate complex transactional issues
- Problem-solving skills and analytical thinking
- Time management and organizational skills
- Proven ability to work in fast-paced dynamic environments
