Dynamics 365 CRM Solutions Specialist

5 days ago


Delhi, Delhi, India beBeecrm Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Role Overview:

We are seeking a seasoned Microsoft Dynamics 365 CRM professional to spearhead our business process enhancements.

Job Summary:

The ideal candidate will possess expertise in configuring, customizing, and streamlining Dynamics 365 CRM solutions. They will be responsible for gathering and analyzing business requirements, designing and implementing workflows, and ensuring seamless integration with business processes.

Main Responsibilities:

  • Analyze business needs and translate them into functional specifications for Microsoft Dynamics 365 CRM solutions.
  • Configure and customize Dynamics 365 CRM to meet client demands and industry best practices.
  • Develop and implement automated workflows, business rules, and data migration strategies within Dynamics 365 CRM.
  • Collaborate with technical teams to define customization and integration plans.
  • Deliver training sessions and workshops for business users to ensure smooth adoption of Dynamics 365 CRM solutions.
  • Evaluate and troubleshoot functional issues within the CRM environment.
  • Maintain up-to-date knowledge of Microsoft Dynamics 365 CRM updates, features, and industry trends.

Required Expertise:

  • At least 4-6 years of experience as a Microsoft Dynamics 365 CRM professional.
  • Detailed understanding of Sales, Customer Service, and Marketing modules of Dynamics 365 CRM.


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