Microsoft Dynamics 365 Engineer

18 hours ago


Delhi, Delhi, India OneData Software Solutions Full time

Key Responsibilities :


- Subject Matter Expertise : Act as the primary SME for Contact Center operations and best practices, providing expert guidance on workflows and customer engagement processes.

- Implementation & Configuration : Lead the implementation, configuration, and customization of Dynamics 365 Contact Center, focusing on Omnichannel, case management, and interaction tracking.

- Integration Leadership : Lead technical and functional teams in integrating Dynamics 365 with leading contact center platforms like Amazon Connect, Genesys, Avaya, or Five9.

- Workflow Optimization : Optimize agent desktop experiences and workflows to enhance efficiency and productivity.

- Migration & Deployment : Lead the technical migration from legacy CRM and Contact Center systems.

- Collaborate with developers and architects to ensure seamless and successful deployments.

- Training & Support : Conduct User Acceptance Testing (UAT), provide comprehensive training, and create detailed documentation.

- Offer post-implementation support and performance tuning.

- Stakeholder Collaboration : Work closely with business stakeholders to define requirements and translate them into effective technical solutions.

Required Skills & Qualifications :

- Experience : Proven experience as a subject matter expert in Dynamics 365 Contact Center, with a strong focus on Omnichannel and its core functionalities.

- Technical Proficiency : Extensive hands-on experience in configuring and customizing Dynamics 365 for contact center use cases.

- Integration Knowledge : Hands-on experience with integrations involving major contact center platforms (Amazon Connect, Genesys, Avaya, Five9).

- Project Lifecycle : Proven ability to lead projects through the full lifecycle, from requirements gathering to post-go-live support.

- Communication : Excellent communication, training, and documentation skills.

- Problem-Solving : Strong analytical and problem-solving skills to troubleshoot complex issues.

- Certifications : Relevant Microsoft Dynamics 365 certifications are highly desirable

(ref:hirist.tech)

  • Delhi, Delhi, India The AES Group Full time

    about the RoleWe're looking for a seasoned Technical Architect with 12–15 years of experience in Microsoft Dynamics 365 F&O and Power Platform . This role demands deep technical expertise in architecting end-to-end ERP solutions with strong domain understanding in finance, supply chain, manufacturing, HR, and payroll systems.Key...


  • Delhi, Delhi, India Samvid Search Full time

    Job Title : Microsoft Dynamics 365 & Power Platform ArchitectType : Contract to HireWorking Hours : US Time ZoneLocation : HyderabadWork Mode : Remote (Work from Home)Role Overview : Were looking for an experienced Microsoft Dynamics 365 & Power Platform Architect to lead solution design, development, and deployment for enterprise-scale projects. This role...


  • Delhi, Delhi, India beBeeProject Full time ₹ 40,00,000 - ₹ 80,00,000

    Job Role:We are seeking a highly skilled professional to lead project management initiatives for Microsoft Dynamics 365 and SAP implementations.The ideal candidate will possess excellent project management skills, experience with end-to-end project lifecycle for implementations or enhancements, and a deep understanding of the Dynamics 365/SAP platform and...

  • Technical Developer

    3 weeks ago


    Delhi, Delhi, India ivalueplus services pvt ltd Full time

    Experience : Minimum 5+ years of hands-on experience in Microsoft Dynamics 365 F&O development & :Microsoft Certified : Dynamics 365 Finance and Operations Apps Developer Associate Experience : Experience in media or retail industries is a plus.Job Description :- Proficiency in X++, C#, .NET, SQL, and SSRS.- Experience integrating APIs and using Postman...


  • Delhi, Delhi, India beBeeArchitect Full time ₹ 25,00,000 - ₹ 30,00,000

    Job Title">We are seeking a seasoned MS Dynamics 365 Architect to oversee the long-term design and implementation of D365 solutions.">The ideal candidate will bring extensive industry experience, profound architectural knowledge in Microsoft Dynamics 365 (D365), and exceptional leadership and communication skills.">Key Responsibilities:">">Develop and drive...


  • Delhi, Delhi, India beBeeSubject Full time ₹ 15,00,000 - ₹ 20,00,000

    Job DescriptionThis role requires a subject matter expert in Microsoft Dynamics 365 Contact Center, with a strong focus on Omnichannel and its core functionalities.The successful candidate will lead the implementation, configuration, and customization of Dynamics 365 Contact Center, focusing on Omnichannel, case management, and interaction tracking.


  • Delhi, Delhi, India Info Services Full time

    Title: Senior MS Dynamics 365 ConsultantWork Location: Hyderabad or ChennaiMode: Hybrid Role Type: Full-TimeJob Summary: We are seeking an experienced Microsoft Dynamics 365 Consultant with strong expertise in customization, configuration, workflows, and plug-in development. The consultant should have hands-on experience in Dynamics CRM solutions, debugging,...


  • Delhi, Delhi, India Talent Worx Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    A global cosulting form looking for a talented Microsoft Dynamics D365 Technical Consultant to join our dynamic team. In this role, you will be responsible for implementing, customizing, and maintaining Microsoft Dynamics 365 solutions to meet client business needs. You will work closely with clients to understand their requirements and translate them into...


  • Delhi, Delhi, India beBeeDevelopment Full time ₹ 20,00,000 - ₹ 25,00,000

    Job SummaryThe primary objective of this role is to design and implement Microsoft Dynamics 365 Finance and Operations solutions that meet the business needs of clients.Key responsibilities include developing, customizing, and enhancing D365 F&O solutions to drive business growth and improve operational efficiency.


  • Delhi, Delhi, India ThreatLens Inc Full time

    Threatlens Cybersecurity Solutions is looking for a hands-on Microsoft 365 & Azure Security Expert to join our core product team. The role involves deep technical collaboration with engineers to help shape a cloud-native Cloud Detection & Response + Posture Management platform.- Design and validate threat detection use cases for Microsoft 365 and Azure...