Shift Operations Manager
3 weeks ago
The Frontline Services Lead plays a crucial role in ensuring top-notch service delivery to internal and external clients. This position demands exceptional leadership skills, as the FLS Lead is accountable for the entire Frontline Services operation during their shift.
Key Responsibilities:
- Oversee ticket assignment and resolution, ensuring timely and accurate delivery.
- Collaborate with team members and tech leads to drive knowledge and process improvements.
- Identify and address gaps in ticket handling, ensuring seamless customer experience.
- Mentor team members, providing guidance on investigations and being an escalation point.
- Review and ensure proper escalation to L2 teams, taking ownership of shift left.
- Communicate management messages and address initial conflicts related to work assignment.
- Take end-to-end ownership of incident management, from issue identification to resolution and RCA.
- Be prepared to support the team during increased workload or unavailability.
- Drive feedback-based improvements to deliver value to the business.
- Embody Taboola's PS principles and values in every interaction.
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Shift Operations Manager
1 month ago
Gurgaon, Haryana, India JLL Full timeJLL is Empowering a Brighter FutureAt JLL, we're shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We're committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.Key Responsibilities:Assume...
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Operations Manager
1 month ago
Gurgaon, Haryana, India ATSPL - Haryana Full timeJob SummaryATSPL - Haryana is seeking a skilled Operations Manager to join our team. As an Operations Manager, you will be responsible for managing a shift, identifying opportunities to improve team performance, and owning associated change management.Key ResponsibilitiesManaging a shift and constantly identifying opportunities to improve team...
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Digital Asset Management Coordinator
4 weeks ago
Gurgaon, Haryana, India Valvoline Global Operations Full timeAbout Valvoline Global OperationsValvoline Global Operations is a leading provider of innovative solutions for the automotive and industrial industries.We are committed to delivering high-quality products and services that meet the evolving needs of our customers.
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Operations Manager
4 weeks ago
Gurgaon, Haryana, India Bijak Full timeJob OverviewAs an Operations Manager with Bijak, you will play a critical role in overseeing and optimizing various operational processes within the organization. Key responsibilities include managing day-to-day operations, streamlining procedures, enhancing efficiency, and ensuring compliance with company policies and regulations.Key ResponsibilitiesManages...
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Operations Manager
3 weeks ago
Gurgaon, Haryana, India ATSPL - Haryana Full timeWe are seeking a skilled Operations Manager to join our team at ATSPL – Haryana. The ideal candidate will have 1+ years of employee and performance management experience, a Bachelor's degree or equivalent, and the ability to work a flexible schedule.Purview of the RoleThe Operations Manager will be responsible for managing a team, facilitating the flow of...
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Shift Operations Specialist
4 weeks ago
Gurgaon, Haryana, India JLL Full timeAbout The RoleJLL empowers you to shape a brighter wayOur people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place...
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Operations Manager
4 weeks ago
Gurgaon, Haryana, India ATSPL - Haryana Full timeJob SummaryAmazon seeks a skilled Operations Manager to manage a team and facilitate information flow across multiple stakeholders to resolve potential issues impacting customer experience and business continuity.Key Responsibilities• Manage a shift, identifying opportunities to improve team performance and owning associated change management.• Develop...
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Canteen Operations Manager
1 month ago
Gurgaon, Haryana, India Maruti Suzuki India Limited Full timeJob Title: Shift SupervisorJob Role: Admin CanteenReporting:Direct Reporting- Canteen InchargeIndirect Reporting - Canteen LeadLevel in the organization - AE/JE/SEKey Responsibilities:• Preparation for Shift operations• Analysis of shift operations• Resolution of complaints/issues during shift operations• Implementation of Policy/process as given by...
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Operations Manager
1 month ago
Gurgaon, Haryana, India AHEAD Full timeJob Title: Operations ManagerWe are seeking an experienced Operations Manager to oversee the infrastructure environment at AHEAD. This role is crucial for ensuring the optimal performance and reliability of our systems. The ideal candidate will have extensive experience in managing TechOps environments and possess strong leadership capabilities to drive the...
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International Operations Manager
1 week ago
Gurgaon, Haryana, India WSNE Consulting Pvt. Ltd. Full timeJob DescriptionWe are seeking an experienced International Operations Manager to join our team at WSNE Consulting Pvt. Ltd.This is a dynamic role that requires a strong leader who can oversee daily operations, manage teams, and drive business growth.ResponsibilitiesTeam Management: Lead and motivate a large team of international chat representatives to...
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Operations Manager
1 month ago
Gurgaon, Haryana, India AHEAD Full timeWe are seeking a highly skilled Operations Supervisor to oversee our infrastructure environment. This critical role ensures the optimal performance and reliability of our systems. The ideal candidate will have extensive experience in managing TechOps environments and possess strong leadership capabilities to drive the success of our IT operations.Key...
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Business Operations Manager
4 weeks ago
Gurgaon, Haryana, India WSNE Consulting Pvt. Ltd. Full timeJob Description for Business Operations ManagerJob Title: Business Operations ManagerJob Summary: We are seeking a highly motivated and experienced Business Operations Manager to oversee daily operations and maintain efficient workflow in our international chat process.Key Responsibilities:Support the manager in overseeing daily operations and maintaining...
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Senior Operations Manager
3 weeks ago
Gurgaon, Haryana, India ASSPL - Haryana Full timeJob Summary:At ASSPL - Haryana, we're seeking a highly skilled Senior Operations Manager to lead our team's daily operations and drive process excellence. As a critical member of our team, you'll be responsible for managing daily shift operations, ensuring productivity, quality, and safety standards are met.Key Responsibilities:• Direct and manage IB and...
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Operational Manager
3 weeks ago
Gurgaon, Haryana, India ADCI - Haryana - D50 Full timeAbout the RoleAs an Operational Manager at ADCI - Haryana - D50, you will play a pivotal role in shaping the future of shopping experiences for customers worldwide.The Team Manager is responsible for managing day-to-day operations with a team of AI Data Validators and AI Validator Leads, ensuring high-quality delivery under aggressive deadlines.The ideal...
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TechOps Operations Manager
4 weeks ago
Gurgaon, Haryana, India AHEAD Full timeWe are seeking a highly skilled and experienced Operations Supervisor to lead our TechOps team. The ideal candidate will have a strong background in managing infrastructure environments and possess excellent leadership and team management skills.This role is critical in ensuring the optimal performance and reliability of our systems. You will be responsible...
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Store Operations Manager
1 month ago
Gurgaon, Haryana, India RaceTrac Full timeJob SummaryThe Store Operations Manager at RaceTrac is responsible for supporting the General Manager in overseeing the day-to-day operations and sales of a high-volume convenience store retail outlet. This individual assists the General Manager in leading and supervising a team of employees, as well as driving profitability, developing people, and...
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Operations Manager for Workforce Management
4 days ago
Gurgaon, Haryana, India IGT Solutions Full timeAre you a strategic and analytical professional looking to drive business growth as an Operations Manager in our Workforce Management team?We are seeking a highly skilled and experienced individual to lead our operations, ensuring seamless delivery of workforce planning, scheduling, forecasting, real-time management, and reporting.This is a challenging role...
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Senior Operations Manager
1 month ago
Gurgaon, Haryana, India WSNE Consulting Pvt. Ltd. Full timeJob Title: Assistant ManagerWSNE Consulting Pvt. Ltd. is seeking an experienced Assistant Manager to join our team. The successful candidate will be responsible for supporting the manager in overseeing daily operations and maintaining an efficient workflow.Key Responsibilities:Support the manager in overseeing daily operations and maintaining an efficient...
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TechOps Operations Manager
4 weeks ago
Gurgaon, Haryana, India AHEAD Full timeAbout This RoleWe are looking for a dedicated Operations Supervisor to oversee our infrastructure environment. This role is essential for ensuring the optimal performance and reliability of our systems. The ideal candidate will have extensive experience in managing TechOps environments and possess strong leadership capabilities to drive the success of our IT...
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Senior Operations Manager
1 month ago
Gurgaon, Haryana, India Egon Zehnder Full timeThe Team Leader – CV Capture position is a critical role within our organization, responsible for overseeing the day-to-day operations of the CV Capture team. This includes managing a team of 20-25 members at various levels, as well as workflow management to ensure the team's efficient allocation, scoping, and delivery of global requests.The successful...