Senior Developer, ServiceNow, IT

4 weeks ago


Gurgaon, Haryana, India Boston Scientific Full time

Job Summary

This role will serve as a critical analyst and development position on our HR-IT team, supporting the expansion of ServiceNow capabilities. You will be part of a collaborative core product team, partnering with our global HR business partners to deliver solutions that streamline and automate processes staff use daily.

Key Responsibilities

  • Perform day-to-day support and maintenance, working with the functional team to develop solutions in ServiceNow and coordinating support and development efforts within the admin team.
  • Work closely with HR business teams to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams.
  • Configure and improve core and custom applications, working closely with the ServiceNow functional team.
  • Resolve support issues within ServiceNow, working directly with process owners during hypercare.
  • Develop systems integrations and process automation.
  • Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs, including advanced scripting.
  • Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, and more in ServiceNow.
  • Load, manipulate, and maintain data between ServiceNow and other systems, such as SAP SuccessFactors.
  • Build and migrate HR-related forms from SharePoint to ServiceNow.
  • Assist with the implementation of conversational interfaces (chat bots).
  • Create ServiceNow reports and dashboards.

Requirements

  • Total years of experience: 8+ years.
  • 2+ years of ServiceNow experience in an enterprise environment.
  • Bachelor of Science in Computer Science or a similar technical discipline, or comparable experience.
  • Must be technically savvy and able to design and build applications that meet business goals and objectives.
  • Proven experience implementing and customizing a web-architected, n-tiered enterprise application.
  • Familiar with Service-Oriented architecture and web services integration (SOAP, WSDL, REST).
  • Experience with JavaScript, XML, HTML.
  • Integration of enterprise software systems.
  • Experience creating ServiceNow update sets, promoting, and testing through multiple instances and into production following UAT.
  • Experience in language sets to support development within 11 supported languages.

Preferred Qualifications

  • ServiceNow System Administrator/Developer Certification.
  • Experience with the HRSD module.


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