ServiceNow Developer

4 weeks ago

Gurgaon, Haryana, India ITC Infotech Full time

Job Title: Senior ServiceNow Developer

Job Summary:

We are seeking a highly skilled Senior ServiceNow Developer to join our team at ITC Infotech. As a Senior ServiceNow Developer, you will be responsible for designing, developing, and implementing ServiceNow solutions to meet the needs of our organization.

Key Responsibilities:

  • Design and implement integrations between ServiceNow and other systems using REST, SOAP, and other integration techniques.
  • Collaborate with integration teams to ensure seamless data flow between ServiceNow and external applications.
  • Provide expertise on ServiceNow platform architecture and best practices.
  • Collaborate with solution architects to design scalable and efficient ServiceNow solutions.
  • Train and mentor junior developers on ServiceNow best practices.
  • Proactively identify areas for improvement and implement solutions to enhance the efficiency of ServiceNow applications.
  • Write the code for new products, features, security updates, and bug fixes, Ensure all lines of code are up to original business requirements, Perform deployments
  • Monitor product performance
  • Assisting in developing standard IT configuration management methodology via implementation of ITOM practices
  • Assists Configuration manager in conducting configuration audits and reconciliation
  • Maintains CIs to ensure CMDB accuracy and completeness
  • Drives visibility on unauthorized CI changes or alterations to environment
  • Works with other ITSM processes to understand new requirements and identify how Configuration management can support
  • Support and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assigned
  • Develop and implement automation scripts and orchestration workflows to streamline repetitive tasks and improve operational efficiency
  • Collaborate with other ITSM teams to integrate the practices with CMDB
  • In depth understanding of ServiceNow Discovery and Service Mapping tools
  • Must be able to develop and enhance existing ITOM implementation at ABI
  • Must have expertise in deployment of Event Management functionality
  • Must have expertise in deploying functionalities of ITOM
  • Discovery of assets in a multi-CLOUD setup
  • Discovery of IT and OT assets
  • Certificate Management
  • Facilitate knowledge sharing sessions and training to empower the IT team with ITOM best practices

Requirements:

  • Extensive experience in ServiceNow development
  • Strong technical background
  • Ability to collaborate effectively with cross-functional teams

Working at ITC Infotech:

ITC Infotech is a leading IT services company that provides innovative solutions to its clients. We are committed to delivering high-quality services and fostering a culture of innovation and excellence.

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