Product Support Specialist

2 weeks ago


Chennai, Tamil Nadu, India Fusion Innovative Full time

Fusion Innovative is a technology company that delivers tailored digital solutions to businesses. We transform operations with innovative technology to drive growth and success.

The Role

A key position for a Product Support Specialist is available at Fusion Innovative. This full-time on-site role involves providing technical assistance, troubleshooting technical issues, and ensuring customer satisfaction. The role includes day-to-day system monitoring and maintenance, resolving customer queries, and collaborating with cross-functional teams.

  • Provide technical support and assistance to customers.
  • Troubleshoot technical issues and resolve customer queries.

Ideal Candidate

Requirements

  • Technical support and troubleshooting skills.
  • Strong analytical skills.
  • Excellent customer service skills.
  • Strong communication and interpersonal skills.
  • Ability to work well in a team environment.
  • Bachelor's degree in a relevant field.

What We Offer

  • A role that offers learning opportunities.
  • A competitive salary and benefits package.


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