Product Support Specialist
2 weeks ago
Fusion Innovative is a technology company that delivers tailored digital solutions to businesses. We transform operations with innovative technology to drive growth and success.
The Role
A key position for a Product Support Specialist is available at Fusion Innovative. This full-time on-site role involves providing technical assistance, troubleshooting technical issues, and ensuring customer satisfaction. The role includes day-to-day system monitoring and maintenance, resolving customer queries, and collaborating with cross-functional teams.
- Provide technical support and assistance to customers.
- Troubleshoot technical issues and resolve customer queries.
Ideal Candidate
Requirements
- Technical support and troubleshooting skills.
- Strong analytical skills.
- Excellent customer service skills.
- Strong communication and interpersonal skills.
- Ability to work well in a team environment.
- Bachelor's degree in a relevant field.
What We Offer
- A role that offers learning opportunities.
- A competitive salary and benefits package.
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