Tech Support Expert

2 days ago

Mohali, Punjab, India beBeeTechnical Full time ₹ 6,93,780 - ₹ 10,65,300
IT Support Specialist Role

As a key member of our team, you will provide technical assistance and support to business and internal teams who are experiencing technical issues.

About the Role

This is an exciting opportunity to join a dynamic organization where you will be responsible for troubleshooting and resolving technical problems in a fast-paced environment.

Key Responsibilities:
  • Respond to customer inquiries and log queries in a timely manner.
  • Analyze complex problems and identify possible causes of hardware and software failure.
  • Configure, install, modify, maintain, and repair computer hardware, operating systems, applications, software patches, and updates.
  • Assist in testing new software and systems to ensure they meet our high standards.
  • Manage inventory of computer hardware assets, peripherals, and software licenses owned by the company.
Requirements:
  • At least 2 years minimum experience in IT systems and equipment installation, configuration, maintenance, and repair.
  • Proven working knowledge of I.T. requirements/demands in call center operations and corporate organizations.
  • Above-average problem-solving, decision-making, and analytical skills.
  • Excellent English communication skills - both spoken and written.
  • Ability to work in a rotational shift schedule.

We offer a competitive industry salary and comprehensive benefits package. If you are looking for a challenging role with opportunities for growth, please apply today.

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