Business Process Coordinator

7 days ago

Bhavnagar, Gujarat, India beBeeHR Full time ₹ 2,16,000 - ₹ 2,40,000
Employee Service Manager

Job Summary:

We are seeking an enthusiastic and service-oriented professional to join our organization as an Employee Service Manager. This role is responsible for addressing employee queries related to payroll, HR policies, benefits, and internal processes.

  • Act as the first point of contact for employees regarding payroll, HR policies, benefits, and internal queries.
  • Log, track, and ensure timely resolution of employee concerns.
  • Coordinate with HR, Payroll, and Finance teams to resolve issues.
  • Provide clear communication and guidance on company policies and procedures.
  • Maintain employee records with accuracy and confidentiality.
  • Support the development of FAQs, knowledge base, and employee self-service tools.
  • Elevate complex cases to senior HR team members when required.
Requirements & Qualifications

To be considered for this position:

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 1+ year of experience in HR, Payroll, or Employee Services (internships or entry-level roles considered).
  • Basic knowledge of labor law and payroll practices preferred.
  • Strong communication skills in Spanish required, English is a plus.
  • Good organizational and problem-solving skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Proficiency with MS Office and HRIS/Payroll tools is an advantage.
Key Competencies

Ideal candidate will possess:

  • A service-oriented mindset
  • Strong interpersonal skills
  • Attention to detail
  • Quick learner and adaptable
  • Team player

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