Customer Service Representative

4 weeks ago


Allahabad, Uttar Pradesh, India Keplervoice Full time

At Kepler Voice, we're dedicated to delivering innovative and sustainable business solutions that drive growth and positive impact. Our mission is to empower businesses to thrive in a rapidly changing market, while prioritizing sustainability and corporate responsibility in all our operations.

The Role

As a key member of our team, you'll be responsible for:

  • Providing exceptional customer service through inbound calls and emails.
  • Resolving customer inquiries and requests with a focus on strong customer satisfaction.
  • Collaborating with internal teams to ensure seamless order processing and delivery.
  • Elevating customer feedback to drive continuous improvement.

Ideal Candidate

  • 1+ year of experience in a customer-facing role, preferably in the services industry.
  • Excellent interpersonal, written, and verbal communication skills.
  • Working knowledge of communication principles and English proficiency.
  • A strong networker and relationship builder with a goal-driven mindset.
  • Ability to thrive in fast-paced environments and adapt to changing circumstances.
  • Freshers welcome to apply

What We Offer

  • A dynamic work environment with a proven track record of success.
  • An attractive salary and benefits package.
  • The opportunity to work alongside and learn from top talent.


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