Customer Service Representative
3 weeks ago
At Kepler Voice, our mission is to provide innovative and sustainable business solutions. We empower businesses to optimize their operations and make a positive impact globally. Our customized software solutions help businesses achieve their full potential and operate efficiently in the ever-changing market. We prioritize sustainability and corporate responsibility in all our operations, leading by example and contributing to a more equitable world.
The Role
You will be responsible for :
- Handling customer inquiries and requests in a professional manner.
- Resolving customer issues and ensuring strong customer satisfaction.
- Collaborating with internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Profile
- You have at least 1 year experience within a customer service role, ideally within the services industry.
- You possess excellent interpersonal and written and verbal communication skills.
- You have working knowledge of communication skills and English proficiency.
- You are a strong networker and relationship builder.
- You are highly goal-driven and work well in fast-paced environments.
- You are adaptable and thrive in changing environments.
- Freshers are also encouraged to apply.
What's on Offer?
- Opportunity within a company with a solid track record of performance.
- Attractive salary and benefits.
- Work alongside and learn from best-in-class talent.
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