Customer Service Representative
1 month ago
About the Role
We are seeking a highly motivated Customer Service Representative to join our team at Snaphunt. The successful candidate will be responsible for handling inbound calls and emails in a professional manner, resolving customer inquiries and requests, and ensuring strong customer satisfaction.
Key Responsibilities
- Handling customer inquiries and resolving issues in a timely and professional manner.
- Providing excellent customer service and ensuring customer satisfaction.
- Working closely with internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
About You
- You have at least 1 year of experience in a Customer Service role, preferably in the Other Services industry.
- You possess excellent interpersonal and communication skills.
- You have a working knowledge of communication skills and English proficiency.
- You are a strong networker and relationship builder.
- You are highly goal-driven and work well in fast-paced environments.
- You are adaptable and thrive in changing environments.
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