Service Management Specialist

As a seasoned IT professional, we are seeking a skilled Service Management Specialist to join our team. In this critical leadership role, you will play a pivotal part in the overall growth and stability of our organization.The ideal candidate will have a strong background in governing BMC Helix ITSM, with at least 14 years of experience in the field. They...

Client Service Operations Specialist  As a Client Service Operations Specialist, you will play a pivotal role in ensuring the seamless execution and management of ongoing projects. You will be responsible for supporting Account Managers in managing ongoing projects.  Key Responsibilities:Support Account Managers in managing ongoing projects.Handle client...

Job Title: Portfolio Management Services Compliance SpecialistEnsure comprehensive compliance with all SEBI (Securities and Exchange Board of India) PMS (Portfolio Management Services) Regulations by maintaining a robust understanding of regulatory requirements.Develop and maintain a thorough Compliance Manual, detailed Checklists, effective Tracking...

Job Title: Risk Management SpecialistWe are seeking a highly skilled Risk Management Specialist to join our team. As a Risk Management Specialist, you will be responsible for identifying, assessing, and mitigating various types of risk.The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to work...

Job Title: Operations Management SpecialistAbout the RoleWe are seeking a seasoned Operations Management Specialist to lead our life and pension sub-processes, ensuring seamless delivery across multiple teams.Key ResponsibilitiesOversee domain-specific Centers of Excellence (CoEs) for New Business and Servicing, driving process adherence and quality...

ServiceNow Lead Position">Key Responsibilities:">Develop and implement ServiceNow solutions to improve IT service management.Lead instance upgrades, patch management, and clone processes to ensure optimal system performance.Collaborate with cross-functional teams to define and streamline workflows.Prepare for audits, document compliance, and train L1/L2...

Job Overview    The Escalation Resolution Specialist plays a pivotal role in managing and resolving escalated customer issues, ensuring seamless and efficient resolutions.    Key Responsibilities Include:Resolving complex customer complaints through effective communication and problem-solving skillsCollaborating with cross-functional teams to...

Master Data Management SpecialistJob Summary:The MDM specialist will be responsible for developing and implementing data management solutions using MDM Application Composer, Page Composer, Custom Object, Groovy Script, SQL, File Import & Export, Pl/SQL, and web services. The ideal candidate will have experience working on similar technologies and a strong...

Job Title: Service Desk SpecialistWe are seeking a skilled and customer-focused professional to join our technical support team.The ideal candidate will have experience working with top-tier brands, excellent English communication skills, and a strong background in troubleshooting Microsoft 365 and Mac systems.This role involves resolving technical queries...

Project Management SpecialistWe are seeking a highly skilled Project Management Specialist to join our team. As a key member of our project management team, you will be responsible for delivering projects on time, within budget, and to the required quality standards.Key Responsibilities:Gather and analyze business requirements to identify project management...