Sales Performance Improvement Specialist

1 day ago

Thrissur, Kerala, India beBeeAnalytical Full time ₹ 20,00,000 - ₹ 30,00,000

Job Title: Sales Call Quality Evaluator

">Our organization seeks a meticulous and analytical professional to assess daily sales calls and provide actionable feedback.">Key Responsibilities:
  • ">
  • Monitor and evaluate daily sales calls against defined quality parameters.">
  • Assess performance on elements such as tone, voice modulation, objection handling, product knowledge, company introduction, sales pitch effectiveness, and compliance with scripts and legal guidelines.">
  • Maintain detailed evaluation reports and scorecards for each sales call.">
  • Share constructive feedback and improvement recommendations with telecallers and team leaders.">
  • Identify recurring gaps or issues in sales conversations and suggest targeted training or process improvements.">
  • Collaborate with training and sales managers to develop quality benchmarks and coaching initiatives.">
">Requirements & Skills:
  • ">
  • Bachelor's degree in Business, Communications, or a related field (preferred).">
  • Prior experience in sales call auditing, telecalling, or sales training is highly desirable.">
  • Strong communication and analytical skills with a keen eye for detail.">
  • Ability to provide objective, actionable feedback for performance improvement.">
  • Familiarity with CRM and call monitoring tools is a plus.">
">What We Offer:
  • ">
  • The opportunity to shape and elevate the sales culture of our organization.">
  • A collaborative and growth-oriented work environment.">
  • Opportunities for professional development and ongoing learning.">

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