Senior Operational Manager

12 hours ago


Gurgaon, Haryana, India COUVERTURE MANAGEMENT CONSULTANTS PRIVATE LIMITED Full time
About the Role:

We are seeking an experienced Head of Business Management to join our team at CoverYou - Head - Operations. In this role, you will be responsible for leading the operational functions of the business, including process improvement, cost reduction, and quality assurance.

Key Responsibilities:

  • Develop and implement operational policies and procedures to ensure efficiency and compliance with regulatory requirements.
  • Manage end-to-end insurance brokerage processes, including underwriting, policy issuance, renewals, claims management, and customer service.
  • Lead and oversee daily operations, ensuring adherence to service-level agreements (SLAs) and quality standards.

Requirements:

  • Bachelor's degree in Business Administration, Insurance, Finance, or a related field.
  • 8-12 years of experience in operations management, with at least 5 years in the insurance or financial services industry.
  • Strong understanding of insurance brokerage operations, including compliance and regulatory requirements.

Salary:$160,000 - $220,000 per year

CoverYou is a fast-growing insurance brokerage firm dedicated to delivering innovative insurance solutions and exceptional customer service. As the Head of Business Management, you will play a critical role in shaping the future of the organization and contributing to its long-term success.



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