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11 hours ago
The Technology Operations Support Practitioner role oversees the integrity and governance of systems, encompassing best practices for delivering services. This individual will develop, deploy, and support infrastructures, applications, and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery.
Main Responsibilities- Intune Administration: Ensure compliance and security policies are properly implemented via Intune & Azure AD.
- Manage Autopilot provisioning, compliance policies, conditional access, and app protection policies.
- Troubleshoot and resolve Intune-related issues, including device enrollment, compliance failures, and software deployments.
- Work with JAMF and other MDM tools for macOS management where applicable.
- Collaborate with security teams to enforce zero-trust security policies.
- Optimize Group Policy Objects (GPOs) and Endpoint Configuration Manager (SCCM/Co-management).
- Proficiency in Microsoft Intune, Workplace Technology Solutions, Apple macOS Management.
- 9+ years of IT experience with a focus on Intune administration & endpoint management.
- Strong expertise in Microsoft Intune, Azure AD, Autopilot, SCCM, and Co-management.
- Deep knowledge of ITIL processes, incident, and problem management.
- Experience handling major incidents, RCA, and service restoration.
- Proficiency in PowerShell scripting, Intune Graph API, and automation.
This role offers a unique opportunity to work in a dynamic environment, contributing to the development and implementation of cutting-edge technology solutions.
About the RoleThis is an exciting opportunity to join our team as a Technology Operations Support Practitioner, where you will play a critical role in ensuring the integrity and governance of our systems.
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