Support Resolution Specialist

Your role as a medical claims resolution specialist will be to effectively communicate with insurance companies and patients to resolve outstanding medical claims. You will navigate complex billing and coding rules to ensure accurate reimbursement.Key Responsibilities:Follow-up and ResolutionCommunicate with patients and internal stakeholders about claim...

Job Title: Claims Resolution SpecialistJob Description:We are seeking an individual who is passionate about delivering exceptional customer experiences and ensuring seamless claim resolutions. In this role, you will serve as a bridge between customers, healthcare providers, and insurance organizations—handling claims with accuracy, empathy, and...

We are seeking experienced professionals to manage and resolve customer disputes and fraud cases, with a focus on Mastercard chargeback processes.Job DescriptionInvestigate Disputes: Analyze transaction data and supporting documentation to determine case validity and liability.Resolve Disputes: Prepare and submit dispute case files, representments, and...

Job Opportunity: IT Infrastructure SpecialistWe are seeking an experienced IT infrastructure specialist to support the smooth operation of our systems.About the RoleThis is a challenging role that requires strong technical skills, excellent problem-solving abilities, and effective communication.ResponsibilitiesProvide technical assistance for hardware,...

Job Title: Customer Support SpecialistWe are seeking a highly skilled and experienced customer support specialist to join our team.Key Responsibilities:Respond to customer inquiries in a timely and accurate manner via phone, email, or chat.Proactively engage with customers to build rapport and identify their needs and requirements.Collaborate with...

Job Role OverviewThe primary objective of this role is to manage end-to-end grievance redressal across various channels. This includes leading dispute resolution for credit bureaus and acting as a point of contact for fraud complaints involving the organization.Main Responsibilities:Customer Grievances: Operate a daily grievance desk on email/phone and other...

Job Title:Technical Support SpecialistAbout the RoleThe successful candidate will be responsible for providing production and application support during business hours, ensuring system stability, performance, and timely issue resolution.Key responsibilities include L2/L3 support for applications and systems running on Tandem, Linux, and Windows platforms,...

Job Title: Desktop Support SpecialistAbout the Role:We are seeking a highly skilled and experienced Desktop Support Specialist to join our team.The successful candidate will be responsible for providing technical support for desktops, laptops, printers, and other peripherals, as well as installing, configuring, and maintaining Windows and macOS operating...

Job Title: Technical Support SpecialistWe are seeking a highly skilled technical support professional to join our team.About the Role:Provide remote technical assistance and problem resolution related to software products.Diagnose, troubleshoot, repair and debug complex application issues.Respond to situations where end users have failed to isolate or...

Career as a Customer Support SpecialistThis role is designed for individuals who excel in delivering top-notch customer service, resolving queries efficiently, and fostering strong relationships with customers.Key Responsibilities:Customer Service Provision: Provide exceptional customer care via various channels, ensuring timely issue resolution and...