
Technical Professional
2 days ago
Key Role: Technical Expert
We are seeking a highly skilled and experienced technical professional to join our organization.
Job Summary:The ideal candidate will possess exceptional technical skills, excellent communication abilities, and a strong problem-solving mindset.
Responsibilities:- Provide superior technical support to customers via multiple channels.
- Utilize advanced troubleshooting techniques to diagnose and resolve complex technical issues.
- Collaborate with cross-functional teams to implement effective solutions.
- Develop and maintain in-depth knowledge of technical tools and systems.
- Work closely with stakeholders to ensure seamless service delivery.
- Minimum 6 months of experience in infrastructure, storage, and service desk environments.
- Hands-on expertise with Google products, including Gmail, Calendar, Meet, Drive, Docs, Sheets, Slides, and Notebook LLM.
- Associate Google Workspace Administrator certification.
- End-to-end knowledge of Record to Report Process.
- Strong proficiency in MS Office Word, Excel, and PowerPoint.
- Minimum 15 years of regular, full-time education (10 + 2 + 3).
- Flexibility with night shifts and rotation shifts.
- Ability to carry two photocopies of Aadhar/PAN and registered EPs.
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