Telecom Network Support Specialist

15 hours ago

Bareilly, Uttar Pradesh, India beBeeNetwork Full time ₹ 15,00,000 - ₹ 20,00,000
Job Opportunity

We are seeking a highly skilled Telecom Network Support Specialist to join our team. The ideal candidate will possess strong network troubleshooting capabilities, hands-on experience in BGP, and a proven background in WAN operations preferably from a Telecom or ISP environment.

Key Responsibilities
  • Operate and support WAN networks across global sites in a 24/7 rotational shift model.
  • Handle L2 escalations and troubleshoot incidents related to routing, switching, and WAN link issues.
  • Configure and maintain BGP routing and manage changes, updates, and problem resolutions.
  • Collaborate with telecom vendors and ISPs for link provisioning, troubleshooting, and escalations.
  • Maintain documentation for shift handovers, ticket logs, and RCA reports.
  • Ensure high network uptime and adherence to SLA targets.
Required Skills and Qualifications
  • Familiarity with ITIL processes and ticketing tools (e.g., ServiceNow, Remedy).
  • Experience with MPLS, OSPF, QoS.
  • Exposure to enterprise monitoring tools like SolarWinds, Nagios, or PRTG.
  • Ability to create and update network diagrams and SOPs.
About the Role

This is an exciting opportunity for a skilled professional to make a real impact on our organization's success. If you are passionate about network support and have the necessary skills and experience, we encourage you to apply.

What We Offer

We offer a competitive salary package, comprehensive benefits, and opportunities for career growth and development.

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