Global Talent Acquisition Operations Manager

1 month ago


Bengaluru, Karnataka, India Palo Alto Networks Full time

Company Overview:

Palo Alto Networks is a global cybersecurity leader committed to protecting our digital way of life. We're a company built on challenging and disrupting the status quo, and we're looking for innovators who share our passion for shaping the future of cybersecurity.

About the Role:

We're seeking an experienced Talent Acquisition Operations Manager to join our team in India. As a key member of our Global People team, you'll be responsible for leading a high-performing matrixed team that fuels our rapid growth. Your primary focus will be on optimizing key staffing processes, ensuring a seamless and positive experience for candidates, recruiters, and hiring managers alike.

Key Responsibilities:

  • Lead a high-performing matrixed team responsible for programs and operational support for referrals, interview scheduling, background checks, contracts & onboarding, internal mobility, recruiting training, job descriptions, and ATS (SmartRecruiters) operational support.
  • Act as a force multiplier, focused on increasing execution efficiency and delivering programs and projects that help the company scale to support PANW's rapid growth.
  • Analyze team key performance indicators (KPIs) and develop reports to communicate recommendations on initiatives and influence senior management through data and thoughtful interpretation of findings.
  • Develop effective relationships with regional partners to understand local challenges and deliver seamless service.
  • Support global projects that originate or are championed in the region and ensure global alignment.

Requirements:

  • UG/PG degrees or Technical Degrees or equivalent military experience.
  • 8+ years of progressive experience in HR Operations, with at least 4+ years specifically in Talent Acquisition Shared Services or a similar environment.
  • Proven track record of leading, managing, and scaling high-performing teams in a fast-paced, high-volume setting.
  • In-depth knowledge of Talent Acquisition processes, best practices, and key performance indicators.
  • Experience with HRIS systems (e.g., Workday), ATS (e.g., SmartRecruiters), and ticketing or workflow management tools (e.g., ServiceNow).
  • Excellent communication and interpersonal skills, including the ability to communicate complex information to a diverse audience.
  • Global mindset, including experience working in a matrixed organization with a 24/7 global delivery model, supporting multiple regions and time zones.
  • Strong problem-solving and ability to analyze data, identify trends, and make data-driven decisions.

What We Offer:

  • A competitive salary range of $120,000 - $180,000 per annum, depending on location and experience.
  • A dynamic and supportive work environment with opportunities for growth and development.
  • A comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and flexible paid time off.
  • The opportunity to work with a cutting-edge technology company that's making a real impact in the world.

Location: India



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