Customer Service Ambassador

1 day ago


Vijayawada, Andhra Pradesh, India beBeeCustomerService Full time ₹ 20,000 - ₹ 24,000
Job Title: Customer Service Ambassador

About the Role

  • This position plays a vital role in our organization, delivering exceptional customer service and resolving queries efficiently.

Responsibilities

  • Handle customer inquiries via phone, email, or chat channels
  • Resolve customer complaints and issues through effective problem-solving
  • Provide accurate product/service information to customers
  • Meet performance metrics and targets set by management

Requirements

  • At least 1 year of experience in BPO operations
  • Graduate or Undergraduate degree from an accredited institution
  • Excellent communication skills for interacting with diverse customer groups
  • Ability to work in rotational shifts (for males) or day shifts (for females)

Essential Skills

  • Strong customer-centric orientation
  • Effective problem-solving and critical thinking skills
  • Ability to thrive in fast-paced environments

We are committed to fostering diversity and inclusivity in the workplace. We encourage applications from all qualified individuals regardless of their background.



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