Senior Customer Account Growth Executive

7 hours ago

Noida, Uttar Pradesh, India beBeeAccount Full time ₹ 1,20,00,000 - ₹ 1,90,00,000
Customer Accounts Specialist

Are you a strategic leader with exceptional service delivery and business growth expertise?

This role is perfect for someone who wants to drive account expansion, oversee complex digital engagements, and act as a trusted advisor to clients.

  • Serve as the primary executive contact for clients, ensuring clear, consistent, and strategic communication.
  • Develop long-term, trust-based partnerships with clients, influencing decision-making at senior levels.
  • Proactively identify opportunities for growth, account expansion, and continuous value delivery.

Key Responsibilities:

  • Client Engagement & Relationship Leadership: Lead account planning, forecasting, and revenue growth strategies in collaboration with leadership. Translate client business objectives into actionable project roadmaps, ensuring alignment with organizational capabilities.
  • Strategic Account Management: Manage escalations and ensure resolution while maintaining client satisfaction. Oversee delivery across multiple projects, ensuring commitments on scope, quality, and timelines are met.
  • Program & Delivery Oversight: Collaborate with project managers and technical leads to ensure seamless execution of client programs. Provide governance and progress visibility to internal leadership and client stakeholders.

Required Skills and Qualifications:

  • Strong knowledge of web and mobile development technologies and open-source platforms.
  • Proven ability to grow client accounts, meet revenue targets, and manage executive relationships.
  • Excellent leadership, communication, and negotiation skills, with the ability to influence at senior levels.

Market & Domain Expertise:

  • Maintain deep understanding of web, mobile, and open-source technologies, leveraging this knowledge to provide strategic guidance.
  • Stay ahead of industry trends, applying insights to strengthen client strategies and offerings.

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