Renewable Energy Support Specialist

2 days ago


India beBeeRenewable Full time ₹ 3,00,000 - ₹ 6,00,000
Renewable Energy Support Professional

We are seeking a highly skilled professional to provide technical support and assistance in the renewable energy sector.

About the Role:

You will work closely with our construction team, supporting sales, design, and customer service teams while reporting to the Construction Engineering Manager.

Key Responsibilities:
  • Provide high-level technical support to installation companies/customers/manufacturers (troubleshooting, problem resolution, RMA's).
  • Handle and log all technical calls/emails.
  • Perform installation quality checks & collect installer feedback.
  • Maintain CRM records and prioritize customer service/maintenance requests.
  • Escalate critical issues to the Construction Manager.
  • Track post-installation smart meter applications.
Requirements:
  • Experience in the solar industry or education in renewable energy preferred.
  • Strong communication (written & verbal) and interpersonal skills.
  • Engineering/Technical Support/Service Engineer background.
  • Knowledge of solar, battery systems, and electrical diagrams.
  • Familiarity with CRM tools & MS Office.
  • Problem-solving mindset, self-motivated, flexible with hours.

This is an exciting opportunity for those passionate about community-powered solar solutions and willing to contribute to our fast-growing team.

As a member of our team, you will have the chance to make a real impact on the environment by promoting sustainable energy sources and providing top-notch support to our customers.



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