Customer Service Expert
2 days ago
Excellent Customer Experience Specialist
This is an exciting opportunity to work in a fast-paced customer service environment. The role involves handling inbound customer calls, addressing inquiries, resolving issues, and ensuring a high-quality customer experience.
Key Responsibilities:
- Handle inbound calls from customers in a professional, efficient, and friendly manner.
- Resolve customer queries related to products, services, billing, or technical support.
- Maintain accurate records of interactions and follow up on pending issues.
- Deliver excellent service by following company guidelines and policies.
- Stay updated on products, processes, and customer service best practices.
Requirements:
- Minimum qualification: 12th Pass or Graduate.
- Excellent communication skills in English and Hindi.
- Ability to handle high call volumes calmly and efficiently.
- Willingness to work in rotational shifts, including weekends and holidays.
- Basic computer and typing skills.
- Customer-focused with a problem-solving mindset.
What We Offer:
A challenging and rewarding role that requires passion for customer service, teamwork, and continuous learning.
Why Choose Us:
We offer a dynamic work environment that values innovation, collaboration, and customer satisfaction.
Apply Now:
If you have a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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