Operations Excellence Manager

19 hours ago

Kurnool, Andhra Pradesh, India beBeeReward Full time ₹ 8,00,000 - ₹ 10,00,000
Job Title

Reward Operations Manager

Reports to: Head of Reward Team

Job Summary:

The Reward Operations Manager will lead the operational delivery of all reward activities, acting as the second point of escalation for routine matters across compensation, benefits, and incentives.

Key Responsibilities:

  • Lead the operational delivery of reward processes including job architecture, salary ranges, market profiles, benefits administration oversight, and incentive scheme governance.
  • Act as 2nd point of escalation for routine queries (stage 1 resolution handled by Analysts and Incentive Specialists).
  • Oversee and project manage cyclical reward activities (e.g. Total Benefits Statement, Annual Compensation Review) ensuring timelines and quality standards are met.
  • Partner with Global Payroll to ensure benefit processes are accurate and compliant, acting as managerial back-up for UK benefits governance.
  • Coach, mentor, and develop the Reward Analysts to build capability and resilience in the team.
  • Oversee ad-hoc reward projects ensuring delivery against agreed objectives.
  • Drive process improvement, automation, and standardisation of reward operations across markets.
  • Maintain strong compliance with legal, tax, and data protection requirements in all reward processes.

Requirements:

  • Significant experience in Reward/Compensation & Benefits operations within a complex, multi-country organisation.
  • Strong people management skills with experience leading analysts/specialists.
  • Advanced Workday capability (reporting, compensation modules) desirable.
  • Proven ability to manage cyclical reward processes to tight deadlines.
  • Strong analytical skills with advanced Excel / modelling capability.
  • Confident communicator able to influence at senior levels and manage escalations.

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