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Clinical Operations Specialist
3 weeks ago
This is a back-office role that involves handling templated clinician/clinic communications, records hygiene, and daily logs.
The ideal candidate will have strong written UK English skills and be comfortable with monotony. They should also have basic knowledge of Google Sheets/Docs and be familiar with EMR/EHR/HIMS systems.
We are looking for someone who is detail-oriented and has a confidentiality mindset. The ability to maintain accurate records and follow standard operating procedures (SOPs) is essential.
The working hours are UK hours (typically 13:30–22:30 IST; Mon–Fri; BST/GMT adjusts). This is a remote position based in India.
Industry: Hospitals & Health Care
Job functions (choose one): Healthcare Services, Administrative
- Execute high-volume clinician/clinic communications via approved channels.
- Keep records accurate: titles (Dr vs Clinic), dedupe, validate org details, maintain Do-Not-Contact lists.
- Triage inbound responses using canned flows and update trackers.
- End-of-day QA: counts, exceptions, and variance notes.
- Follow SOPs exactly; escalate exceptions immediately; protect confidentiality.
- 0–2 years in medical scribe / hospital admin / pharmacy back-office / RCM / insurance back-office / medical transcription / clinic coordinator roles.
- Strong written UK English and comfort with monotony; zero improvisation.
- Basic Google Sheets/Docs; familiarity with EMR/EHR/HIMS is a plus.
- Confidentiality mindset (PHI aware); accuracy > speed.
Shift: UK hours (typically 13:30–22:30 IST; Mon–Fri; BST/GMT adjusts)
Benefits:This is a long-term, stable back-office role with a fixed salary.
