
Senior Inside Sales Consultant
1 day ago
About this Role
We are seeking a talented Senior Inside Sales Counselor to join our team. As a key member of our sales organization, you will play a pivotal role in guiding potential students through their learning journey by offering customized solutions from our portfolio of certification and degree programs.
Key Responsibilities:
- Engage with prospective students via phone calls, emails, and chat to counsel them on available online programs offered by IITs, IIMs, and other prestigious institutions.
- Understand the student's professional background, aspirations, and challenges to provide personalized program recommendations.
- Drive sales conversions by effectively handling objections, building rapport, and guiding students through the enrollment process.
- Maintain a customer-centric approach to ensure a positive student experience from the first contact to enrollment.
- Collaborate with marketing and operations teams to align sales strategies with current campaigns and program offerings.
- Achieve and exceed weekly and monthly sales targets through disciplined follow-up and relationship management.
- Stay updated on industry trends, new programs, and competitor offerings to provide accurate and compelling information.
- Maintain detailed records of student interactions in CRM software, ensuring timely and accurate reporting.
Requirements
- Bachelor's degree in any discipline.
- 2-4 years of experience in hardcore inside sales, preferably in the EdTech sector, with a proven track record of meeting and exceeding sales targets.
- Strong counseling and consultative selling skills with the ability to influence decision-making.
- Excellent verbal and written communication skills with a customer-focused attitude.
- Ability to handle high volumes of inbound and outbound leads and close deals efficiently.
- Self-motivated, result-oriented, and able to work in a fast-paced environment.
- Familiarity with CRM tools and sales management software is a plus.
About Us
We are a dynamic and fast-growing EdTech organization specializing in offering premium certification and degree programs from prestigious institutes like IITs and IIMs. We are passionate about empowering learners with top-notch online programs that enhance careers and open doors to new opportunities.
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