
Client Service Specialist
3 days ago
This is a unique role within the Client Management team, focused on delivering high-quality client services through seamless onboarding, ongoing support, and change management processes.
Key Responsibilities:- Manage client-driven activities, processes, and outcomes owned by this team.
- Complete defined tasks arising from client queries or periodic/ad-hoc events, leveraging defined guidelines, training materials, and operating procedures.
- Identify opportunities to enhance these processes and collaborate with internal teams to implement improvements.
- 1-3 years of experience in client service/client onboarding within financial institutions.
- Bachelor's degree in Finance, Business Management, or equivalent.
- Proficient English language skills.
- Able to multitask using various applications and tools.
- Strong analytical and problem-solving abilities.
The ideal candidate will possess excellent communication skills, be able to work effectively in a team environment, and demonstrate adaptability in a fast-paced setting.
Additional Requirements:- Ability to analyze complex information and make informed decisions.
- Capacity to maintain accurate records and documentation.
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