Client Servicing

2 days ago

Gurgaon, Haryana, India FOTOPLANE SOCIAL Full time ₹ 4,03,200 - ₹ 5,04,000 per year

Job Title:

Client Servicing & Account Management Lead

Job Summary:

Fotoplane Social is seeking an energetic and detail-oriented Client Servicing & Account Management Lead with 2–4years of experience in managing client relationships, coordinating projects, and ensuring top-quality service delivery. You will serve as the bridge between clients and internal teams, ensuring that campaigns and deliverables exceed expectations while maintaining long-term, trust-based relationships.

Key Responsibilities:

  • Act as the primary point of contact for assigned clients, managing all communications and expectations.
  • Understand client goals, brand guidelines, and project requirements, and ensure these are translated into actionable briefs for internal teams.
  • Coordinate with creative, design, video, and marketing teams to deliver campaigns and projects on time and within budget.
  • Proactively share ideas, insights, and strategies to help clients achieve better results.
  • Identify upselling and cross-selling opportunities to expand client engagement.
  • Oversee the end-to-end project lifecycle, from briefing to final delivery.
  • Prepare and deliver client presentations, proposals, and campaign performance reports.
  • Maintain detailed account records, timelines, and progress tracking.
  • Monitor and ensure high levels of client satisfaction through regular check-ins and feedback collection.
  • Resolve any conflicts, delays, or quality concerns promptly and professionally.
  • Stay updated with digital marketing trends and share relevant insights with clients.
  • Support business development activities, including assisting with new client pitches.
  • Mentor and guide junior client servicing team members to ensure consistent service quality.

Skills and Qualifications:

  • Experience: 2–4 years in client servicing, account management, or client relationship roles (preferably in a digital marketing, advertising, or creative agency).
  • Relationship Building: Strong interpersonal skills to create and maintain positive, long-term client relationships.
  • Organization: Proven ability to manage multiple accounts and projects simultaneously.
  • Communication: Excellent verbal, written, and presentation skills.
  • Problem-Solving: Ability to think quickly, troubleshoot issues, and deliver effective solutions.
  • Technical Skills: Proficiency in MS Office / Google Workspace; knowledge of project management tools.
  • Mindset: Proactive, client-first approach with attention to detail and a collaborative spirit.

Education:

  • Bachelor's degree in Marketing, Business Administration, Mass Communication, or a related field preferred but not mandatory.

Job Types: Full-time, Permanent

Pay: ₹32, ₹42,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off

Ability to commute/relocate:

  • Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Experience:

  • total work: 2 years (Required)

Work Location: In person

  • Client Service

    4 weeks ago

    Gurgaon, Haryana, India TEN Events & Entertainment LLP Full time

    Join the Team That Creates India's Most Extraordinary Events At TEN Events & Entertainment, we don't just plan events—we craft experiences that leave a lasting impact. With nearly two decades of expertise in luxury weddings, corporate gatherings, and world-class celebrations, we're looking for a dynamic professional to help us take our client relationships...

  • Client Service

    4 weeks ago

    Gurgaon, Haryana, India TEN Events & Entertainment LLP Full time

    Join the Team That Creates India's Most Extraordinary Events At TEN Events & Entertainment, we don't just plan events—we craft experiences that leave a lasting impact. With nearly two decades of expertise in luxury weddings, corporate gatherings, and world-class celebrations, we're looking for a dynamic professional to help us take our client relationships...

  • Client Service

    2 weeks ago

    Gurgaon, Haryana, India TEN Events & Entertainment LLP Full time

    Join the Team That Creates India's Most Extraordinary Events At TEN Events & Entertainmen t, we don't just plan events—we craft experiences that leave a lasting impact. With nearly two decades of expertise in luxury weddings, corporate gatherings, and world-class celebrations, we're looking for a dynamic professional to help us take our client...

  • Client Servicing

    2 days ago

    Gurgaon, Haryana, India Xcel HR Solutions Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    The Client Servicing professional will be the primary bridge between the client and the agency, taking end-to-end ownership of brand deliverables, from understanding the business objectives, building communication strategies, and planning campaigns, to flawless execution and reporting.They will ensure seamless coordination across internal teams, maintain...

  • Client Services Representative

    1 day ago

    Gurgaon, Haryana, India Arch Concept Pvt Ltd Full time ₹ 6,00,000 - ₹ 10,00,000 per year

    Job Title: Client Services Representative – Wedding IndustryLocation: Gurugram, IndiaEmployment Type: Full-timeAbout the RoleWe are seeking an experienced Client Services Representative to join our team in Gurugram. The ideal candidate will have a strong background in client servicing, preferably in the wedding/events industry, and a passion for delivering...

  • Client Servicing Executive

    2 days ago

    Gurgaon, Haryana, India Realatte Digital Full time ₹ 2,10,000 - ₹ 4,20,000 per year

    Job Title: Client Servicing ExecutiveLocation: Realatte Ventures CompanyJob SummaryAs a Client Servicing Executive at Realatte Ventures Company, you will play a critical role in maintaining and strengthening relationships with our clients. You'll be responsible for ensuring customer satisfaction by addressing their needs, managing projects, and collaborating...

  • Client Service Coordinator

    2 days ago

    Gurgaon, Haryana, India Advatix Apac Logistics Full time US$ 80,000 - US$ 1,20,000 per year

    Job description tailored for a Client Service Coordinator Job Title: Client Service Coordinator Logistics (B2B Email Process) Department: Logistics / Client Services Location: [Work from oice] Reports To: Team Lead/ Client Services Supervisor Job Summary: We are seeking a detail-oriented and proactive Client Service Coordinator to support our...

  • Client Servicing Executive

    2 days ago

    Gurgaon, Haryana, India Cog Culture Full time US$ 60,000 - US$ 1,20,000 per year

    We're looking for a dynamic and detail-orientedAccount Management - Client Servicingto join our team. This role demands someone who can be the perfect liaison between clients and the creative & strategy teams, ensuring campaigns are executed smoothly and deliver strong results. You will be responsible for building relationships, managing day-to-day...

  • Client Servicing Representative

    2 days ago

    Gurgaon, Haryana, India Talent Advisors Full time ₹ 6,00,000 - ₹ 10,00,000 per year

    Client Services Representative (US Inbound Voice)To appy, Call/WhatsApp HR Parvez at Job DescriptionWe have multiple Associate Product Consultant positions for graduates with 1-6 years of work experience in our Client Services department for Event Management software product. You shall either be a part of a team that supports clients over the phone and email...

  • Client Servicing Executive

    2 days ago

    Gurgaon, Haryana, India Magictap Solutions Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionMagictap is a leading event technology company dedicated to creating unforgettable experiences through innovative solutions. We focus on simplicity, creativity, and efficiency, transforming event planning into a seamless process. Our mission is to revolutionize the event industry by leveraging technology to enhance every aspect of event...