Senior Customer Experience Manager

2 days ago


Greater Indore Area, India Witbloom Consultants - A Leading Training & Job Placement Firm Full time
Job Title: Senior Customer Experience Manager

Location: Indore, India

About the Role:

We are seeking a highly skilled and experienced Senior Customer Experience Manager to join our team at Witbloom Consultants.

The successful candidate will be responsible for delivering exceptional customer service experiences across various touchpoints, including phone, email, and chat. You will work closely with internal departments to ensure seamless customer journeys and provide timely resolutions to customer inquiries.

Key Responsibilities:
  • Communicate effectively with customers via multiple channels, providing knowledgeable responses to product, pricing, and availability questions
  • Collaborate with internal teams to meet customer needs and resolve issues promptly
  • Perform data entry tasks in various platforms, ensuring accuracy and efficiency
Requirements and Qualifications:
  • A minimum of 1 year of experience in customer service, preferably in a voice process environment
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Ability to multitask, organize, and prioritize work effectively, with a focus on meeting deadlines and achieving goals
Salary and Benefits:

The salary for this role is estimated to be between ₹3,50,000 and ₹4,25,000 per annum, plus bonus opportunities. We offer a competitive compensation package that includes benefits and growth opportunities.

How to Apply:

If you are a motivated and results-driven professional looking to make a meaningful impact in customer experience, please submit your resume with a subject line of 'Application for Senior Customer Experience Manager' for consideration.



  • Greater Indore Area, India Witbloom Consultants - A Leading Training & Job Placement Firm Full time

    Job title: Senior Customer Care Executive. Process: Voice Process. Location: Indore Salary: 3.5 LPA - 4.25 LPA + Bonus Requirements: Experience: Minimum 1 year in Customer Service. Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal...


  • Greater Indore Area, India Witbloom Consultants - A Leading Training & Job Placement Firm Full time

    Job title: Senior Customer Care Executive.Process: Voice Process.Location: IndoreSalary: 3.5 LPA - 4.25 LPA + BonusRequirements:Experience: Minimum 1 year in Customer Service.ResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable answers to questions about product, pricing and availabilityWork with internal departments to...


  • Greater Indore Area, India Witbloom Consultants - A Leading Training & Job Placement Firm Full time

    At Witbloom Consultants, a leading training and job placement firm, we are seeking a skilled Customer Service Team Lead to join our team.Estimated Salary: ₹3,500,000 - ₹4,250,000 per annum + BonusAbout the Role:We are looking for an experienced customer service professional who can lead our team in delivering exceptional customer experiences. As a Senior...


  • Greater Noida, India Customer Care Executive Full time

    Responding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...


  • Greater Hyderabad Area, India Mulya Technologies Full time

    Customer Engineering Manager/Sr. Manager Founded by highly respected Silicon Valley veterans - with its design centers established in Santa Clara, California. / Hyderabad A US based well-funded product-based startup looking for Highly talented Customer Engineering Manager/Sr. Manager for the following roles. Position Overview We are seeking a Customer...


  • Greater Hyderabad Area, India Mulya Technologies Full time

    Customer Engineering Manager/Sr. ManagerFounded by highly respected Silicon Valley veterans - with its design centers established in Santa Clara, California. / HyderabadA US based well-funded product-based startup looking for Highly talented Customer Engineering Manager/Sr. Manager for the following roles.Position OverviewWe are seeking a Customer...


  • Greater Bengaluru Area, India FICO Full time

    FICO's Fraud Solutions Opportunity">">FICO is a leading provider of fraud protection solutions, and we are seeking an experienced developer to join our team. Our Fraud Solutions protect 65% of payment card accounts globally, and we are looking for someone who can help us build the next generation of these solutions.">">As a Senior User Experience Architect,...


  • Indore, Madhya Pradesh, India Kyari Full time

    Are you passionate about delivering exceptional customer service and creating a positive shopping experience? We are seeking a skilled Customer Experience Specialist to join our team at Kyari.About the Role:We are looking for a dedicated individual who can provide friendly and efficient support to our customers via various communication channels. As a...


  • Greater Hyderabad Area, India Mulya Technologies Full time

    About Mulya TechnologiesFounded by highly respected Silicon Valley veterans, Mulya Technologies is a US-based well-funded product-based startup. Our design centers are established in Santa Clara, California, and Hyderabad.Senior Customer Engineering Manager Job DescriptionWe are seeking a highly skilled Senior Customer Engineering Manager to join our team....


  • Kolkata metropolitan area, India Meritto Full time

    At Meritto, we are seeking a highly motivated and experienced Senior Customer Success Manager to join our team. This is an exciting opportunity for a talented professional to make a significant impact in driving customer satisfaction and retention.Job Summary:We are looking for a seasoned professional with a proven track record of delivering exceptional...


  • Indore, India Witbloom Consultants - A Leading Training & Job Placement Firm Full time

    Job title: Senior Customer Care Executive.Process: Voice Process.Location: IndoreSalary: 3.5 LPA - 4 LPA + BonusRequirements:Experience:Minimum 1 year in Customer Service.ResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable answers to questions about product, pricing and availabilityWork with internal departments to meet...


  • Greater Bengaluru Area, India HCLTech Full time

    HCLTech is a leading IT services company with a global presence. We are currently hiring for the position of Senior Cash Applications Manager.Job Summary:We are seeking an experienced and skilled professional to lead our cash applications team. The successful candidate will be responsible for managing the team's operational deliverables, providing guidance...


  • Greater Bengaluru Area, India Altoura Full time

    About AltouraAltoura is a pioneering force in spatial computing, offering the industry's only no-code platform for creating immersive experiences across training, collaborative design, and sales.We operate at the forefront of augmented reality (AR) and virtual reality (VR), empowering hybrid workers to collaborate, train, visualize, and learn from any...

  • Senior it

    22 hours ago


    Indore, India Management 88 Inc. Full time

    Job Description: Senior IT & Tech Development Manager (Saa S & Startup Experience) Position Overview: We are seeking a highly skilled and visionary Senior IT & Tech Development Manager with extensive experience in Saa S platforms and startup environments. This pivotal role will lead our technology initiatives, overseeing product development, IT...


  • Indore, India Witbloom Consultants - A Leading Training & Job Placement Firm Full time

    Job title: Senior Customer Care Executive. Process: Voice Process. Location: Indore Salary: 3.5 LPA - 4.25 LPA + Bonus Requirements: Experience: Minimum 1 year in Customer Service. Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability...


  • Greater Surat Area, India Hireduo Resources Private Limited Full time

    About the RoleWe are seeking an experienced Senior Commercial Manager to join our team at Hireduo Resources Private Limited in Surat, Bardoli location.Company OverviewHireduo Resources Private Limited is a leading refrigerators manufacturing company that prides itself on its commitment to excellence and innovation.SalaryThe successful candidate will be...

  • Senior it

    4 days ago


    Indore, India Management 88 Inc. Full time

    Job Description: Senior IT & Tech Development Manager (Saa S & Startup Experience)Position Overview:We are seeking a highly skilled and visionary Senior IT & Tech Development Manager with extensive experience in Saa S platforms and startup environments. This pivotal role will lead our technology initiatives, overseeing product development, IT...


  • Indore, India Witbloom Consultants - A Leading Training & Job Placement Firm Full time

    Job title: Senior Customer Care Executive.Process: Voice Process.Location: IndoreSalary: 3.5 LPA - 4 LPA + BonusRequirements:Experience: Minimum 1 year in Customer Service.ResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable answers to questions about product, pricing and availabilityWork with internal departments to meet...


  • Greater Bengaluru Area, India Live Connections Full time

    About Live ConnectionsLive Connections is a leading company in the field of SAP Extended Warehouse Management (EWM) solutions. We are seeking a highly skilled Senior Warehouse Operations Manager to lead our EWM projects from inception to completion.Estimated Salary RangeRupees 30,00,000 - 45,00,000 per annum based on experience and qualifications.Job...


  • Greater Delhi Area, India Cyboticx Full time

    Job Title: Senior UI/UX DesignerCompany: CyboticxLocation: Greater Delhi Area, India (Remote)Company Overview:Cyboticx is a dynamic digital agency specializing in end-to-end software engineering services, enterprise digital transformation, and innovative product development. We empower individuals and organizations through tailored software solutions, cloud...